Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

account locked

  1. E

    ‘Catch 22’ when trying to unlock account

    My primary account has been locked for security reasons (resulting in being locked out of key devices and Apple software). Somehow the PW got changed and / or I can’t remember the password? Apple message support hasn’t helped after sending ‘How to reset password” and “verifying ID” articles...
  2. M

    I changed the account name on my Admin account and now I can't log in

    Macbook Pro 2017 running on macOS High Sierra. Okay, so I can log into my computer fine (so far) but if I were to try to make changes, like in System Preferences and it asked for my Admin Username and Password, both slots show up empty and if I put in my username and password as they are, it...
  3. L

    Can using a VPN cause Apple to believe suspicious activity on Apple ID account?

    I recently subscribed to a VPN service and have been using it frequently. I have been using my phone and iCloud services pretty regularly (before the VPN purchase), but recently, my account was locked. I was forced to do a password reset through the apple id website, and I assume my account had...