apple repair

My local apple store has broken my phone three times in a row. Completely rendered it useless by either breaking connections within the phone and smashing the screen 'accidentally' twice, all during simple battery replacements- and I had to dish out £69 and hours of my time resetting and going...

Forgive me if this isn't in the right topic or if this site in general isn't the place to discuss this but I just don't know what to do. Perhaps I just want some piece of mind. It's been two days since I went to the genius bar for my macbook pro. At that time, the representative told me they...

Just wanted to take a second to comment on how incredibly horrible the Apple repair facilities are that we use for our enterprise level repairs. I work for a repair/warranty facility that takes care of all of the iOS devices for a very large beverage corporation in North America and Canada. We...

The sensor on the back of my original Space Grey Apple Watch Sport separated from my watch yesterday morning when I took my watch off of its charging puck. I immediately contacted Apple and I am thrill to report that this is a known defect and that they are replacing my 2 year old watch. I am...