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applecare plus

  1. Osxguy

    iPhone 11 Pro Repair Extension Program Refund

    Received an email this morning that looked like spam from Apple Care did the usual checks and then clicked on the link and it brought me to a bad website on Apple's Support Website. That said nothing associated with ... You would think they would be better about making emails and links not...
  2. S

    iPhone 15 Pro iPhone Theft and Loss International Claim: Any Version Changes?

    Hey guys, I have an iPhone 15 Pro with AppleCare+ Theft and Loss coverage, purchased in the UK. I'm curious about how this coverage works internationally. If I make a Theft and Loss claim in the US, will I receive a UK version or a US version of the device?
  3. R

    iPad Pro iPad cracked randomly

    It’s been 24 days since I’ve purchased this iPad (from Australia). It was completely okay last night and when I woke up this morning I see an edge-to-edge crack on it. No impact or anything. It was put right next to me and no one touched it, it didn’t fall. This seems like a defect to me. I...
  4. phillytim

    Other New iPhone, scratched a rear camera lens by accidental drop; AppleCare+?

    Question: what would you do, or suggest? I purchased a brand new iPhone 15 Pro Max thru Apple on Friday (3 days ago); I picked it up on Saturday at my local Apple Store, and put in in a nice BullStrap leather case & screen protector right away (I protect my equipment like one of my children) -...
  5. T

    iPhone 13 Pro applecare+ has been refused payment, I need help

    my applecare plus plan renewal day was yesterday 12/23, however on the 20th I found that the payment had been declined (which makes no sense since the billing date is always on the 23rd) my card is working perfectly, but even so it was refused, now my applecare plus is showing as expired, asking...
  6. rjalex

    Will Apple repair/change my iPhone 13 Pro Max with cracked screen?

    Dear friends, after roughly one year of using my 13 Pro Max naked with only a screen protector, a weird fall managed to damage my screen. It fell almost vertical on the bottom right corner and the screen slightly chipped there and propagated energy into an oblique hairline crack to the opposite...
  7. AstroRexaur

    After deciding and think about it, I bought AppleCare+ for my MBP 14"

    I recently bought MBP 14" and was undecided if AC+ was worth it, after researching many internet pages and YT videos one thing was clear, if your MacBook costs ~$1000 is not worth it, if your MacBook costs ~$2000 is totally worth it. Previously I had MBP 13" (Early 2015) and never needed any...
  8. M

    Apple Care+ Denial and Nightmare

    Hello, tl;dr: Sent in an iPhone for Express Replacement, got denied and a random part back instead of the original device. I have had the privilege of using Apple products for the past few decades and never encountered an issue like this current one. I would really appreciate anyone's input on...
  9. KingofGotham1

    AppleCare+ Purchasing issue

    Ive owned Macs for many years now, I previously worked for Apple; not once have I had a poor experience that wasn't either rectified or explained as to why and what happened. However I have an issue that I hope someone can help with. I bought all new Apple Products this year (iPad Pro...
  10. D

    AppleCare menu option missing?

    Hello - I recently setup a new iPhone 13 Pro Max for a family member and noticed that it didn't show in the Settings -> General -> About that their device was eligible for AppleCare+... the whole line under the serial number about AppleCare wasn't there... oddly enough, I was able to add...
  11. MatrimCauthon

    Other Can one have both apple care plus and Verizon insurance?

    I just ordered the blue 1tb pro max from my local Verizon store, and I added Verizon insurance while there. After I got home, I read good and bad stories about assurion and mostly good experiences about apple care. So, I wanted to find out if I can pay for both without any issues.
  12. V

    iPhone 13 mini AppleCare fulfillment delayed when purchased with new phone?

    I purchased 2yr AppleCare+ with my 13 but did not receive any coverage confirmation email nor is my AppleCare reflected on mysupport.apple.com nor on the phone itself (though I gather this latter place is expected). When I purchased AppleCare with my previous devices I was emailed an "AppleCare+...
  13. J

    iPhone 12 mini Purchase AppleCare+ after 60 days?

    Here is my dilemma… I currently have an iPhone 12 Mini with T-Mobile and I have their insurance plan which includes AppleCare+ with it. I kind of want to cancel their insurance and just buy the AppleCare+ directly from Apple. I’m over the 60 days. I read on Macrumors sometime ago that you can...
  14. Francesco Gioeli

    iPhone 11 Pro Max Phone was violently thrown at wall and laundry machine

    My 11 pro max I bought in may 2020 was aggressively caught in crossfire and thrown at the wall by someone other than me. I take beautiful care of my phone, I have Apple care + I’m considering swapping it out but do I need to? Are those “new” phones Apple give you actually new? I’m worried there...
  15. D

    iPhone XS iPhone AppleCare+ unexpectedly extended

    While checking out the Apple Support app, I noticed something very unexpected. My wife & I both purchased iPhone XSs on 9/14/18 under the iPhone Upgrade Program. As such, AppleCare+ is included, and both had an expiration date of 9/14/20. My iPhone had serious accidental damage, so I utilized...
  16. S

    Applecare+ Inquiry

    I am buying a pre-owned Mac mini from a Mac repair shop. It’s a mom and pop place as opposed to Best Buy or the like. The Mac mini has applecare+ on it and is covered thru July of 2022. I was under the impression that I had to have that applecare+ transferred to me by the previous owner (whoever...
  17. M

    iPad Pro AppleCare for iPad Pro Worth it and which route?

    Hi all, just curious how many out there purchase AppleCare+ with their iPad Pro’s. I initially bought a 7th Gen iPad, so definitely didn’t find it worth it on that device, but i ended up swapping that out for the new 11” iPad Pro. Also picked up the Apple Pencil and Magic Keyboard. Thinking...