authorized reseller

When you buy AppleCare+ from an authorized reseller like Expercom, can you activate it if you didn't buy the Apple device from the reseller? I bought a CTO build-to-order MacBook Pro direct from Apple Store online and want to add AppleCare within the 60 day initial ownership window. Expercom has...

I bought a NEW iMac 27" 2017 on a deal from B&H last week. I also bought AppleCare+ through B&H. Shipping notification said I would receive my AppleCare+ directly from Apple. I didn't get a serial number from B&H for my AppleCare+ I decided to check my coverage at checkcoverage.apple.com. I put...

Hi All, So my recent dealings with Apple regarding my MBP 2017 13" keyboard and LCD issue have been relatively painless thus far but it has got me somewhat confused. Who makes the decision on whether your repair falls under warranty or if its deemed accidental damage? Particularly when...

I don't understand why Apple authorizes resellers that have zero return policy or customer satisfaction guarantees, especially on hardware and more significant purchases. I just found out the reseller I ordered a new MBP from has zero return policies on so-called custom configured hardware...