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bad customer experience

  1. nchiu

    Torn Apple Watch solo loop band

    Mine broke after 9 months of regular use (off/on once a day to charge), and AppleCare refused to care. I get that it’s a physical part that will get daily wear and tear, but Apple sport bands I’ve had in the past at least offer a couple years of use before the glue holding the metal nub gives...
    • nchiu
    • Thread
    • apple watch bands apple watch defective apple watch series 6 applecare bad customer experience bad customer service broken band customer relations customer service apple watch support solo loop
    • Replies: 4
    • Forum: Apple Watch
  2. B

    Apple Store keeps breaking my Macbook Pro

    Hi all. So I have a Macbook Pro late 2013 of which I have been the sole owner. It stills works very well, no issue other than the screen's coating slowly flaking on my screen (nothing I can't live with). This summer, I decided to go to an Apple Store and pay to change my battery, since I had...
  3. kryten3000

    iPhone iOS 12.1.1 problems

    I just upgraded to iOS iOS 12.1.1 and lo and behold Face ID stopped functioning in the same way. What I mean is this: When I got my iPhone Xs ‘brand new’ (3 weeks ago) I could use Face ID while wearing a hat and sunglasses. This is WITH the Require Attention setting enabled. Face ID worked...
    • kryten3000
    • Thread
    • bad customer experience bugs errors face id ios 12.1.1 iphone xs
    • Replies: 5
    • Forum: iOS 12
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