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butterfly keyboard

  1. MacADameYeahNut

    How much was your butterfly keyboard settlement check?

    My check arrived yesterday, and I was pleasantly surprised that it was $395. I did submit for a few MacBooks with documented keyboard issues, so I guess that's why. Curious what everyone else's compensation was . . .
  2. D

    2018 MacBook Pro Keyboard Reliability/Mitigation Options?

    Recently got a secondhand hand me down 2018 15" Pro from a family member for free. I haven't really been in the loop with this generation MacBook Pros but I'm fully aware of the terrible reputation this generation has specifically with the butterfly keyboard. I wanted to know for the 2018 I...
  3. M

    Butterfly keyboard replacement abroad (Macbook 15" 2019)

    Will I get different keys when having a Macbook-Pro-15"-2019 Butterfly-Keyboard replacement done in a non-equal-to-purchase country? *Bought in Japan, repair in Germany ...German store does not offer Japanese keyboards in any product, so I do wonder if they could replace Jap-keys or would just...
  4. A

    Out of service Butterfly keyboard repair - UK

    Hello - first post here 👋 I have a 2017 Intel MCP and for the second time my keyboard has messed up, with multiple keys being stuck down. They still function, just don't travel. I had the top case replaced free of charge under the service programme last year but Apple Support tell me that I'm...
  5. M

    Butterfly keyboard again...

    My third replacement MacBook Pro 13" 2018 butterfly keyboard has just started malfunctioning. The 'n' key won't register any presses. Unhelpfully, 'n' is in my login password. The most basic thing I need from a laptop is to be able to type. I use this thing day in, day out for work and...
  6. ZircoBen

    Using Your Butterfly Keyboard after the 4 year guarantee?

    I have had two keyboard replacements over the 3 years that I've owned my 2017 MacBook Pro, and now I need to decide whether I should keep this thing and risk it breaking again, or sell it off and let someone else run that risk. How many of you are deciding to 'stick with' your butterfly...
  7. P

    I got Apple to offer me device replacement (because butterfly keyboard), but now I’m having further issues with Apple support (any advice appreciated)

    (I’ll try to keep this as short as possible) tldr; The keyboard on my 2018 (4 thunderbolt, $1800) MBP failed multiple times, leading to device replacement, however, Apple is offering me 13” M1 MBP (my problem with that: only 2 thunderbolt ports and $500 less than what I paid for my Mac...
  8. Rigtee

    Owner of 2018 13" MBP - Make the leap and buy the M1 MBA?

    Hi everyone, Question asked many times on this forum but here I am, telling my story to you and asking for advice. I've owned a 2018 13" MBP for close to 3 years now and this machine has served me well as my main computer: MS Office suite, general browsing, coding (Pycharm, CLion), photo...
  9. kiwidesign

    Please help me troubleshoot a stuck SHIFT key?

    Super first things first, so I do get your attention: I believe this is not a faulty butterfly keyboard problem: please read on! Hello everyone! A brief introduction for context: I’m a long-time Mac power user, so I know how to move around the system. Last fall my ancient MBP died on me, and...
  10. F

    Butterfly issues while in (online) college... what are my options?

    So I've finally after almost three years of ownership have begun to have issues with my 2017 non Touch Bar MacBook Pro. To begin, each key feels completely different from one another. I haven't had any issues with double letters or no response until today with my f3 mission control key. It won't...
  11. macpot

    Macbook's butterfly keyboard issues is not about dust/debris at all!

    ~Last year, my old 2016 Macbook Pro got completely unusable because of the keyboard issue (it started after a few months and wasn't a big deal, then it got much worse over time), so I bought a brand new Macbook Air 2018 thinking a keyboard cover will save me, from the day one, I've put a...
  12. A

    Help me decide between macbook pro 2015 and 2016

    Hello everyone, I am new to the apple world and I need some assistance to buy a used MacBook pro, my limited budget ($1100) left me with two choices and I can't decide yet, so I thought I may get some help here the options I have is a MacBook pro-2016 with the following specs : - 15 inches -...
  13. Derrida

    Will there be a MBP 16'' refresh in 2020?

    First of all, this is my first post so I'm very happy to participate in this community! I know this topic has been already on the forum, but after all the CV19 events and the many hardware issues that the MBP 16'' seems to have, do you think it is possible that Apple announces a refresh (better...
  14. loco8

    Built-in keyboard and trackpad suddenly stopped working, cursor stuck in top left corner.

    I have a late 2017 13" MBP. Today the trackpad and the keyboard stopped working at the same time. The only thing that works is the power button (and the touchbar). Nothing happened prior to the incident so I don't know why the hell they stopped working all of a sudden. But I've noticed one...
  15. loco8

    Built-in keyboard and trackpad suddenly stopped working, cursor stuck in top left corner.

    I have a late 2017 13" MBP. Today the trackpad and the keyboard stopped working at the same time. The only thing that works is the power button (and the touchbar). Nothing happened prior to the incident so I don't know why the hell they stopped working all of a sudden. But I've noticed one...
  16. EEzycade

    Need advice! Resale value/upgrade concerns

    In November 2018 I purchased a refurbished 2018 13' MacBook Pro w TB. I knew about the keyboard issues but I needed a computer to start school. So now with the mysterious 2020 14' or 13' MBP with no butterfly keyboard on the horizon, I'm wondering about a few things. I know that when this new...
  17. jamesgryffindor99

    The 2019 butterfly keyboard is still a joke

    After about 6 months of having this 2019 15" MBP (5th MBP since i first bought a 2018 15". Been replaced several times because the keyboard just won't stop failing with duplicate keypress issues!), my a key started duplicating. This isn't a dust issue btw, rather an issue with failing switches...
  18. A

    Keyboard noise - add an isolation layer UNDER the keyboard?

    Hi, I have a Macbook Pro 2019 Do you think I can open/disassemble my macbook, and put a layer of sound-isolation UNDER my keyboard? The noise I am trying to get rid of is not the noise of the mechanical click of the keys, instead it is the noise of the mac itself acting as a sound box, as a...
  19. groove-agent

    Future MBP Keyboard Predictions?

    I personally still own a 2008, 2012, and 2015 15" MBP. I refuse to purchase a 2016-2018 for obvious reasons but of course have typed on them. When you look at their keyboards chronologically, you can see the action (height/ key press travel) slowly getting lower and lower. In addition to...
  20. M

    Buy current gen MBP or wait? + Poll on flexgate & keyboard issues

    My mid-2014 MBP13 is not as graceful as it used to be. I need more RAM since I've shifted all of my computing from my Windows PC to my Mac. Also, I'm running a 4K display and the fans seem to be running very loud now. So, I'm in the market for a new MBP and I don't know if I should get a 2018...