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complaint

  1. A

    iPhone 15 Pro Max Returned my iPhone 15 pro max

    But disappointed really, spoke to an apple sales agent online to confirm my trade in value for my 11 pro max and made it clear to the sales team it was not an apple battery, but a 3rd party, they explained that was not an issue. Anyhow my iPhone 15 pro max turns up, start getting comfortable...
  2. M

    Do not buy a Mac Pro unless you're willing to wait for a long time

    I don't usually criticise Apple products but there is one I would like to vent out my frustration on the the Mac Pro 2013. You do not have to agree with me, so just hear me out. It will be a long story and an experience for those who hopefully won't have to go through the pain and disappointment...
  3. H

    Macbook Pro Retina Display 2015 - Exploding/Dead Pixel Issue - Not Covered with AppleCare?

    Hey there! long time lurker, first time poster here. (Long post/Rant/Jumble of words incoming- TL : DR at the bottom!) I've been having a bit of a nightmare with my 2015 Macbook Pro these past few weeks, which has just recently developed an "exploded" pixel (example...
  4. R

    How to make a formal complaint against apple support?

    Does anyone know how I would go about making a formal complaint against apple support? I have been a long-time fan of apple and have received great support in the past but I believe the situation I have experienced in the past few months should be brought to someone attention. I have an Early...
  5. B

    Best way to escalate a complaint about MacBook Pro AppleCare service?

    Sorry if I've posted in the wrong forum, I wasn't sure where to put this. Can anyone advise me on the best way to escalate a complaint about the AppleCare service I've had for my MacBook Pro? I haven't been getting anywhere and am now worse off than before I began the service request. In...