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damaged on arrival

  1. W

    Someone at the repair centre in Memphis, TN ain’t doing their job.

    Had to send in my brand new M1 Max MacBook Pro for repair because the bottom case was warped and creaky. Went to the repair centre in Tennessee and came back with scuffs on the unit that weren’t there before. So back it went, also to Tennessee, and came back with different scuffs that weren’t...
    • wry
    • Thread
    • authorized repair shop damaged on arrival macbook scuff quality control repair center scuffed tennessee third parties
    • Replies: 11
    • Forum: MacBook Pro
  2. BashMacbookPro

    MacBook Pro 14inch was received with scratches upon opening

    Hello all, I just received my MBP 14in base model on Friday, and upon opening there was damage to the bottom side of the casing. I will add photos at the end. I bring this up because I now find myself in a predicament and would like to see if anyone has any previous experience like this to...
  3. R

    New 2018 MB Pro with Vega 20 arrives dented

    Less than one hour ago, I opened my new i7 2.6 / 32TB / 2TB / VEGA20 out of the box and it smelled a little funky on the top cover. I ignored it and was about to type in my apple id for the first time and noticed two dents in the front of the lower part of the chassis. Upon closer inspection I...
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