defect

I am having a strange issue while watching/streaming video content on the tv app, VLC or from the youtube app. The video's black point seems to shift up when the display has scenes when there is a contrast in brightness, ie very dark with multiple bright lights in the scene. The blacks in the...

My screen came off on its own. Never used it in water. Never even wore it in the shower. It's just out of the 2 year EU warranty. Apple suggested to send it in to a certified service location at the cost of a new one! Suggested that if I take it there personally that the repair cost could be...

Has anyone noticed a clipping/rattle of audio from the front facing speaking (top speaker) when playing audio (particularly voice) at 100% volume? It’s noticeable particularly in the below video on the “left” side. Trying to determine if an issue and I should get my unit replaced, or if it is...

Hi, interested in the views of people used to assessing or repairing iPhones. One of the lenses on new iPhone 15 Pro Max seems to have a slight defect or discolouration at the edge. Seem to have no effect on photos and I am not bothered by it unless there was a risk it could affect lens...

I've been a iPhone Upgrade Program customer from the very start of the program. Yesterday I upgraded from an iPhone 14 Pro Max to a Blue Titanium iPhone 15 Pro Max. I pre-ordered online last week, and had an 8am appointment yesterday to pick up my new iPhone from the Apple Store. When I got home...

So i bought brand new Airpods Pro 2. After several minute i inspect it, there’s a misaligntment or gap inside the case. Is this normal since it will catch dirt etc or perhaps can disrupt the charging process. The right one have a bump while the left one is utterly smooth

Hi everyone, I have had my MacBook Pro (15-inch, 2017) blow one of its speakers, and temporarily damage another on two separate occasions. It seems semi-reproducable: plug in genuine wired Apple EarPods into the headphone jack on the laptop, play some music in Apple Music, then unplug the...

I have an iPhone SE that has been exhibiting problems with an intermittently unresponsive touch screen that is sometimes affected by “ghost touch.” I have been advised that the problems result from hardware damage and that they are not caused by remote administrative control enabled by Apple...

MacBook just came out of repair and I noticed that the power button/Touch ID sensor has a small nick on the top edge, and the Apple Store employees and manager said that it was considered within normal machining tolerances. Really sucks because I personally would not tolerate this in the...

There is something wrong happening close to the top-left screen bezel. The defect is getting worse as time goes by. See the picture attached. Did anyone experience something similar? The MacBook is three months old. I have already asked for a replacement before (because of a defective keycap)...

I got my MacBook Pro (14 base) today, however I am noticing that there is a faint yellow or green vertical band (yellow tint area) to the left of the notch, very close to the edge of it. It is extremely faint and hard to notice, hard to take a picture of, yet my eyes are hypersensitive and it is...

I'm wondering if anyone else is experiencing this issue and/or if this is normal. In addition to having the keyboard backlight issue that appears to be common, where some keys have some light leakage from the bottom in an uneven way, I'm also having an issue where some keys click or sound...

It’s hard to see from the picture below but if you run your finger up the top left of the remote you can feel the black plate is hanging off just a little. If you run your finger down the top right in the remote you can feel that the plate isn’t flush with the body of the remote. And that their...

I recently discovered that my right USB port somehow only supports USB 2.0, when I connect a 3.0 device it is not even recognized. I made a little experiment: USB 3.0 flash drive connected to the left USB port: just works. Then a USB 2.0 extension plugged between the drive and the mac: works...

Hi Everyone, I was hoping I could get some guidance/opinion on an issue I’ve discovered with my Magic Keyboard for my 11“ iPad Pro. On the left hinge area (near the USB-C port) there seems to be some kind of bubbling or fraying. It almost looks like it could tear at some point in near future...

I know it is alittle hard to see, but I am extremely annoyed with this bright spot which is so small but only bright in that area when especially contrasted light colotred backgrounds. It disappears in darker bacjgrounds. I only used this laptop for 2 weeks and its the new MacBook Pro 16inch...

It seems like there's a bright scratch on the top left of the touchpad on this new MacBook Pro that I just opened today. It is only visible from an angle in a lit room. The problem is that it is very distracting and is most prevalent from the angle that the laptop would normally be used from. Is...

I got my mom a XR. After a month Face ID stopped working. Took it to Apple. They shipped it to their facility. Got an email saying it has water damage. Has anyone proved a manufacturing issue? I feel like talking to support/retail staff has gotten too ****ing frustrating. Clearly it’s not...

I had a suspicion that my iPhone X screen (with max brightness, no night shift, no true tone, and no auto-brightness) had a color defect. The screen looks overall more pink on a white background. I tested this theory with my dad's new iPhone X and his looks less pink than mine with the same...

I've got an unusual screen issue with my Nike Apple Watch Series 3 GPS+Cellular model. There is an unusual yellow frame around the watch face - which isn't part of the pixels on the screen itself but wrapping around it that is yellowish in tint when viewing the watch in bright daylight. It's...