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defect

  1. L

    iPhone 16 Pro Max Bug or Defect? Try this test - iPhone 16 Pro Max

    My iPhone 16 Pro Max’s screen has been intermittently flashing pink and I’m worried it may be a hardware issue and I’ll miss the return window. Of note, I bought it to Apple and after running tests, they don’t believe it is a hardware issue. They also didn’t have my exact phone in stock to...
    • Lexie7
    • Thread
    • 16 pro max bug defect hardware iphone 16 pro max pink
    • Replies: 12
    • Forum: iPhone
  2. chairokun

    Resolved iPad Pro (M4 2024) - Screen Issue? Blacks turn Grey on HDR Content temporarily

    I am having a strange issue while watching/streaming video content on the tv app, VLC or from the youtube app. The video's black point seems to shift up when the display has scenes when there is a contrast in brightness, ie very dark with multiple bright lights in the scene. The blacks in the...
    • chairokun
    • Thread
    • black level contrast defect grey hdr ipad ipadpro problem screen issue
    • Replies: 9
    • Forum: iPad
  3. P

    Apple Watch 6 screen came off

    My screen came off on its own. Never used it in water. Never even wore it in the shower. It's just out of the 2 year EU warranty. Apple suggested to send it in to a certified service location at the cost of a new one! Suggested that if I take it there personally that the repair cost could be...
  4. W

    iPhone 15 Pro Max 15 Pro Max front facing speaker clipping/rattle

    Has anyone noticed a clipping/rattle of audio from the front facing speaking (top speaker) when playing audio (particularly voice) at 100% volume? It’s noticeable particularly in the below video on the “left” side. Trying to determine if an issue and I should get my unit replaced, or if it is...
  5. D

    Question on lens minor defect

    Hi, interested in the views of people used to assessing or repairing iPhones. One of the lenses on new iPhone 15 Pro Max seems to have a slight defect or discolouration at the edge. Seem to have no effect on photos and I am not bothered by it unless there was a risk it could affect lens...
  6. M

    iPhone 15 Pro Max iPhone 15PM Defect, Exchange Headache

    I've been a iPhone Upgrade Program customer from the very start of the program. Yesterday I upgraded from an iPhone 14 Pro Max to a Blue Titanium iPhone 15 Pro Max. I pre-ordered online last week, and had an 8am appointment yesterday to pick up my new iPhone from the Apple Store. When I got home...
    • matttarantino
    • Thread
    • citizens defect exchange iup loan upgrade
    • Replies: 17
    • Forum: iPhone
  7. A

    Uneven inner surfaces on Airpods Pro 2 Case

    So i bought brand new Airpods Pro 2. After several minute i inspect it, there’s a misaligntment or gap inside the case. Is this normal since it will catch dirt etc or perhaps can disrupt the charging process. The right one have a bump while the left one is utterly smooth
    • Axel kie
    • Thread
    • airpods pro 2 defect gap misaligntment
    • Replies: 0
    • Forum: AirPods
  8. Peacock22

    Blown Speaker on 2017 MacBook Pro 15-inch

    Hi everyone, I have had my MacBook Pro (15-inch, 2017) blow one of its speakers, and temporarily damage another on two separate occasions. It seems semi-reproducable: plug in genuine wired Apple EarPods into the headphone jack on the laptop, play some music in Apple Music, then unplug the...
  9. IDeliver

    Administrative problems with “ghost touch” that are attributed to hardware damage

    I have an iPhone SE that has been exhibiting problems with an intermittently unresponsive touch screen that is sometimes affected by “ghost touch.” I have been advised that the problems result from hardware damage and that they are not caused by remote administrative control enabled by Apple...
  10. W

    Apple’s “machining tolerances” have really gone down the crapper in recent years.

    MacBook just came out of repair and I noticed that the power button/Touch ID sensor has a small nick on the top edge, and the Apple Store employees and manager said that it was considered within normal machining tolerances. Really sucks because I personally would not tolerate this in the...
    • wry
    • Thread
    • defect engineering m1 max machining repair tolerance
    • Replies: 53
    • Forum: MacBook Pro
  11. M

    MacBook Pro 14" display defect

    There is something wrong happening close to the top-left screen bezel. The defect is getting worse as time goes by. See the picture attached. Did anyone experience something similar? The MacBook is three months old. I have already asked for a replacement before (because of a defective keycap)...
  12. H

    14 inch - faint yellow banding (next to notch) on left of screen? - color uniformity on white not great

    I got my MacBook Pro (14 base) today, however I am noticing that there is a faint yellow or green vertical band (yellow tint area) to the left of the notch, very close to the edge of it. It is extremely faint and hard to notice, hard to take a picture of, yet my eyes are hypersensitive and it is...
    • HeraFlight
    • Thread
    • 14 inch banding defect green tint imperfection macbook pro tint uniformity yellow yellow tint
    • Replies: 15
    • Forum: MacBook Pro
  13. Tylerhink93

    New MacPro 14 inch Keyboard Issue

    I'm wondering if anyone else is experiencing this issue and/or if this is normal. In addition to having the keyboard backlight issue that appears to be common, where some keys have some light leakage from the bottom in an uneven way, I'm also having an issue where some keys click or sound...
  14. Bevan

    Remote IR Plate Misaligned on Apple TV 4K (2021)

    It’s hard to see from the picture below but if you run your finger up the top left of the remote you can feel the black plate is hanging off just a little. If you run your finger down the top right in the remote you can feel that the plate isn’t flush with the body of the remote. And that their...
  15. A

    Weird USB behaviour on MacBook Pro 15" (Mid 2015): USB 2.0 works, but USB 3.0 doesnt.

    I recently discovered that my right USB port somehow only supports USB 2.0, when I connect a 3.0 device it is not even recognized. I made a little experiment: USB 3.0 flash drive connected to the left USB port: just works. Then a USB 2.0 extension plugged between the drive and the mac: works...
  16. philliez98

    Magic Keyboard Defect/Tear

    Hi Everyone, I was hoping I could get some guidance/opinion on an issue I’ve discovered with my Magic Keyboard for my 11“ iPad Pro. On the left hinge area (near the USB-C port) there seems to be some kind of bubbling or fraying. It almost looks like it could tear at some point in near future...
  17. A

    MacBook Pro 16' LCD problem

    I know it is alittle hard to see, but I am extremely annoyed with this bright spot which is so small but only bright in that area when especially contrasted light colotred backgrounds. It disappears in darker bacjgrounds. I only used this laptop for 2 weeks and its the new MacBook Pro 16inch...
  18. A

    Touch Pad Defect Brand New MBP

    It seems like there's a bright scratch on the top left of the touchpad on this new MacBook Pro that I just opened today. It is only visible from an angle in a lit room. The problem is that it is very distracting and is most prevalent from the angle that the laptop would normally be used from. Is...
  19. rtomyj

    iPhone XR Water Damage iPhone XR

    I got my mom a XR. After a month Face ID stopped working. Took it to Apple. They shipped it to their facility. Got an email saying it has water damage. Has anyone proved a manufacturing issue? I feel like talking to support/retail staff has gotten too ****ing frustrating. Clearly it’s not...
    • rtomyj
    • Thread
    • defect iphone xr
    • Replies: 15
    • Forum: iPhone
  20. H

    iPhone X iPhone X Screen More Pink than Other iPhone X Screen

    I had a suspicion that my iPhone X screen (with max brightness, no night shift, no true tone, and no auto-brightness) had a color defect. The screen looks overall more pink on a white background. I tested this theory with my dad's new iPhone X and his looks less pink than mine with the same...
    • HyruleBorn
    • Thread
    • color defect iphone x screen
    • Replies: 8
    • Forum: iPhone
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