defective

I would like to consult you about something, I had a bad experience a few years ago. Because the MacBook Pro I bought had a problem, I sent it to technical service and the diagnosed the problem with report and Apple replaced it. The laptop that came next was also defective, I got a report on it...

Hello, I notice that my iPhone 14 pro max has this gap between the screen and the frame in the top. On normal situation is barely perceivable. However, when you look at the right angle, you can clearly see a gap and even parts of the internal components. I wonder is I got a defective one or if...

I got my 13 Pro a two months ago and all was good. It's a great phone and had been loving it, at first. However, I started encountering issues with charging with the lightning port on my 13 Pro, where charging would immediately stop and restart (often in less than a second). I discovered several...

It’s hard to see from the picture below but if you run your finger up the top left of the remote you can feel the black plate is hanging off just a little. If you run your finger down the top right in the remote you can feel that the plate isn’t flush with the body of the remote. And that their...

Hi, I’m a long time lurker and finally decided to join the forum. I just bought my 11 pro in midnight green last night and as soon as I got home from the Apple store and pulled my phone out of the leather case, I started to notice the edges around the phone (where the glass meets the frame)...

I got the new iPad Pro 2018 from my boss over Christmas, only to discover 2 weeks later that the iPad was defective. As many of you know the iPad does not come with a USB-C to 3.5mm adaptor. So it wasn't until 2 weeks later that i purchased an apple branded dongle from Best Buy. The iPad...

MacBook Pro (15-inch, 2017) that made it to the two day mark before a loud electrical pulsing sound (a little like repetitious static) came across my speakers. This sound quit after a few seconds but damaged the left speaker system. When raising the volume of the sound, the left woofer would cut...

Hello Community, My basic question is has anyone had a similar experience to mine (see below) and what did they do about it. I have been an Iphone owner since 2010 when the Iphone 4 was released. I have loved apple products ever since. After today however, I may NEVER buy and apple product...

Haven't dropped it. Only had it a week. €1150. What's going on? Anyone else had this? Bezel has a hairline (looks like a hair too). Really apparent in a dark environment. Was fine for 6 days then this. Is this a production flaw?

I'm new to this forum! I thought would share my recent experience with the community after 2 iPhone X's with screen related problems. I ordered my first iPhone X through Carphone Warehouse (in the UK)... It arrived on November 3rd on time. Upon opening the package and feeling the phone I...

Tl;dr: A high-pitched noise from my left AirPod bugs me to the limit of not being able to use them, service provider say that there's nothing wrong with them and Apple won't help me. I'm left with a faulty product I cannot use. What can I do? Long version: I hear from my left AirPod a...

Hello everyone! I was wondering if anyone is experiencing the same problem as I am. My iPhone 6s Rose Gold 64gb has recently developed a loud, crunchy home button. This happens mostly if you press the button in the middle with the tip of your finger or on the right side. However if you cover the...

As soon as I opened my new iPhone 7 Plus 128GB Black I noticed that there was something UNDER the screen. It was a speck of dust or some particle that was stuck there during the manufacturing process. I knew this because I tried to wipe it off the top of the screen but it was not moving. I...

Hi The iMac stopped to work suddenly. It switches off and it is impossible to get anything running. No light, no sound, no life. I opened the iMac and looked at the power supply. Is anyone experienced with the PSU repair and have some idea how to proceed in this repair. How to check if I...