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locked out

  1. Dodgerro

    Catch 22 - Can’t log on to iMac

    Hi, I stupidly turned off Bluetooth on my iMac and then restarted it the machine. The problem is I only have a Bluetooth keyboard and don’t have easy access to a wired keyboard, so I can’t get back in. If it makes any difference, I cave a Windows Laptop, an iPhone and an iPad handy. If you have...
  2. T

    Accidentally Locking Myself out of my iPad 2

    Someone got hold of my iPad 2 and put the wrong password so many times that my iPad was disabled. Is it possible to restore the iPad? Or at least restore its data?
  3. eboakes

    Locked Out of iCloud Restore by Former iTunes Login

    I'm trying to set up a new iPhone from an iCloud backup of my old iPhone. The new iPhone asks for the password for my original iTunes Store login, but won't accept my password. That original ID is my name, and not an email address. I changed my iTunes Store login to an email address a few...
  4. tekfranz

    iCloud Drive Files and Mail Not Syncing on Web or Macs

    Did I trigger some sort of bandwidth cap or something? I was moving, and merging and deduplicating about 300,000 Emails. The only thing that seems to respond anymore is files within the app folders. My sync is stuck. Files on my Mac sit there uploading forever. Files on the Web do not download...
  5. kraftkris

    iPhone 7/Plus iPhone 7 Plus stuck on logo screen after update?

    My daughter updated to the latest iOS yesterday. After that, she deleted an app, and her phone glitched and has been stuck on a white screen with the black apple logo, which occasionally flickers. Chatted with apple support for almost 3 hours yesterday (updating, restoring, etc.) with no luck...
  6. K

    Locked out of password- no user account to reset! Help!!

    Hi! I'm hoping someone here may be able to share a bit of genius wisdom! Long and short of it - My partner was a team leader, he had a colleagues macbook from when she left- he was then later made redundant and told he could keep said macbook, he told me I could have said macbook (happy days!)...
  7. A

    Apple wired Keyboard w/Numeric keys fried?

    I was wondering if you guys think I possibly fried my wired apple keyboard. I have used Lysol cleaning wipes about every couple weeks or so on my apple keyboard to clean up the germs and gunk with no problems. Yesterday, it just stopped working and I am now locked out of my computer (whole other...
  8. P

    MacBook Air locked me out, shows Safe Boot?

    Hi, I have a MacBook Air model number A1369. The computer is doing something that I have never seen… what it is doing is displaying a password screen when the power button is pressed. I also see the phrase Safe Boot at the top. When the power is pressed, it does not seem like anything is even...
  9. G

    new MacBook Pro / El Capitan locks me out

    Yikes! Bought a new MacBook Pro in December 2015 – 13", 128GB. Updated all the software. Running El Capitan 10.11.2. When I boot up by pressing the power button (or key) I see an icon (red lipstick) and my name and underneath that is the password entry line, and underneath that I see "Restart"...