lost files

Friends I'm just looking for clues & Ideas here to see if I have missed any steps in trying to decipher "what happened" in the loss of some files. This is on an iMAC, wherein we installed a new SSD back in March, loading High Sierra from "scratch" using a USB installer, and it runs really...

Fellow humans, I was using Camtasia (video editing software) and it got stuck and I did force quite. Suddenly all folders in my desktop disappeared. I restarted my computer but it is still not there. These folders contained videos & audios so I may have overwhelmed the device, lesson learned...

Ok, so I've run into the problem of the dreaded 'Phantom Files'... I've recently done a big spring clean on my Macbook Pro running el Capitan 10.11.6 I've clicked on get info on my mac home icon and it says 26.gb, but when I click through and click get info on all the associated files, only...

I'm trying to find an important file on my iMac, but Spotlight won't find it. I've tried several things, but to no avail. It's an important file concerning my wife's prescription records and it would take me hours to recreate it. I recently installed Xfinity's wonderful new Gateway router...

Hello, I am just back from holiday and seem to be having some issues with my Go Pro Videos. I imported the videos from my SD card onto my Mac and selected the Delete after import option. I unfortunately now cannot find the videos on my Mac. Does anyone have any suggestions of where the...