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macbook air mid-2012

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    MacBook Air grey screen of death

    Hi all, my niece's 2012 MacBook Air has gone as dead a dodo. When powering on, after 2 seconds the startup-chime sounds, followed immediately by a grey screen, then nothing. It just stays on the grey screen indefinitely. I've tried resetting NVRAM, resetting the SMC, going in to recovery mode...