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phantom

  1. R

    Home says I have 26gb but only 16gb inside?

    Ok, so I've run into the problem of the dreaded 'Phantom Files'... I've recently done a big spring clean on my Macbook Pro running el Capitan 10.11.6 I've clicked on get info on my mac home icon and it says 26.gb, but when I click through and click get info on all the associated files, only...
  2. P

    Phantom/ghost icloud backup can't be deleted

    Hi Has anyone else encountered a problem with a device backup stuck in iCloud which can't be deleted? The only references I could find related to problems people has while running the beta of iOS9 (which thinking back, I did briefly install). I contacted apple support through twitter explaining...