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repair extension program

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    How to make a formal complaint against apple support?

    Does anyone know how I would go about making a formal complaint against apple support? I have been a long-time fan of apple and have received great support in the past but I believe the situation I have experienced in the past few months should be brought to someone attention. I have an Early...
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    MacBook Pro 2011 Graphics Issue

    Hello all, My issue is that on the startup screen there is a section of distorted pixles that flashes up for a few seconds, you can see exactly what I mean in the photo attached (note that the green tinge does not occur anymore) This is a early 2011 MacBook Pro. I have added a Samsung SSD 840...
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    After Graphics Repair Macbook Pro 15" Early 2011

    I bought my Macbook Pro 15" early Feb of 2011. Last year, I've customized it to a 1TB Hybrid Drive and 16gb RAM. Recently I had problems with it (gray screen no logo) and particularly on the graphics (distortion). Recently I ran into this Repair Extension Program...