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replacement unit

  1. SPNBaby

    Replacement time frame.

    I had an appointment at the Genius Bar Thursday due to my watch not working. He took one look and issued a replacement. I was given the choice of pick up or delivered to my home address. I chose store pick up as he said it would be the fastest option. I was just wondering if anyone knew a...
  2. F

    Incredible Apple Customer Service (Phone Replacement)

    TLDR: Apple (in the Cambridgeside Mall in Cambridge, MA) went way out of their way to help me during a small crisis and ultimately replaced my iPhone 7+ when I just went in to repair a cracked screen. This is a bit of a tale so bear with me... I dropped my 7+ yesterday while on the beach and...
  3. I

    Apple Care staff promised to replace my MacBoook Pro but now they are saying they won't!

    My 2012 retina MacBook pro had several issues and about 5 weeks ago, I took it to the Apple Store in Ginza, Tokyo. The system would shut down intermittently, the display showed image sticking, the trackpad wouldn't work sometimes, the battery needed replacing and sometimes the SD card reader...