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technical support

  1. C

    Downloading Messages from iPhone

    Question about downloading messages: I need to download all my text messages on my iPhone between myself and another number as legal evidence. There are a few thousand messages. Ideally I'd like a copy of them as PDF. I tried AnyTrans and iExplorer but neither worked for me on MacOS 13.2.1...
  2. L

    Help needed! My Dell monitor got wet and now there's a line going down my screen.

    The other day I accidentally knocked over a bottle of 70% solution isopropyl alcohol and some of it squirted onto my monitor and leaked into the enclosure through the bottom bezel. I wasn't able to turn off the monitor in time and now I have a line of dead pixels going down my screen. Is there...
  3. JohnnyWalker

    iMac 2019 with 1TB Fusion drive is incredibly slow to boot

    I have a 2019 iMac with a 1TB Fusion drive running Big Sur 11.2.3. The machine runs fine most of the time... until I have to open an app. Or worse, reboot the machine. It's no exaggeration to say that it can take 40 mins to fully finish booting (ie. re-opening the apps I use: Chrome, PHPStorm...
  4. Gareth Veitch

    Apple sent me two oversized batteries in my shipping box 🤔🤷‍♂️

    Anything like this ever happen to anyone? I initiated a repair order for my MBP a couple days ago, and when I received my shipping box this morning inside it were two large 12V 18Ah batteries at about ten lbs each. 🤣 The lady on customer support was perplexed to say the least. She initiated a...