Got a tip for us?
Let us know
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
unwarranted charge
-
Other Tips on how to reach a tier 3 advisor/supervisor?
Does anyone have tips or experience on how to reach an Apple Support Tier 3 advisor? I am having a problem being charged $634.94 for “not returning a damaged IPhone within 45 days” when in fact I did return it and they then sent to back to me without explanation. Any suggestions on my situation...