11.4 Mac Mini M1 - Constant Crashing

[SteveBUK2]

Hi all,

I hope you can help me. I recently moved from a 2012 iMac to an M1 Mac mini. I used migration assistant and it worked well. I cleaned up well before migration and it worked well. I wanted to avoid clean install as it has a variety of photo editing software and others I didn't want to have to redo. It was running since Saturday and was fine. I installed 11.4 when it came out and noticed this am that it had rebooted due to a crash. Today, it has constantly crashed with a pink screen and then a reboot, followed by a kernel panic to report to apple.

Sometimes apps freeze and crash and then it will reboot, other time just logging in causes a reboot. Basically unusable.

I really want to avoid a clean setup as I am not sure I'll figure out how to restore all my apps and data, music library etc from my old Mac backup or the first backup of the new one, before the 11.4 issues.

Apps even crash in safe mode.

I thought about a restore from my time machine backup from Monday. That is 11.3.1. Although I am sure it was a later version I had before I went to 11.4. However, it said I need to do a fresh install and then migration assistant. Won't that put 11.4 on it rather than 11.3.1? Or will the install be enough to refresh the OS?

I tried upgrading to 11.5 beta to refresh it, but it crashed downloading.

Many thanks for any advice.

Really disappointing after 10 years of rock solid Mac! Now less than a week with the M1 and all broken±

 

[fisherking]

why not call apple? it's a new mac, you have applecare, let them help.

 

[saudor]

why not call apple? it's a new mac, you have applecare, let them help.

have you tried plugging it in? try turning on and off? is the computer on. and if you're lucky to get a smarter rep, they'll ask you to reinstall the OS

 

[SteveBUK2]

I’ll have to call them. It won’t reinstall the OS. From recovery, it fails after an hour or so with “an error occurred preparing the installation”.

 

[macrumorsnumpty]

Sadly sometimes it is easier and better to just reinstall the OS from scratch, then install all your programs back on, one by one. Then once you're finished, make a backup of that so you know you have a clean scratch OS with all your stuff on it.

 

[SteveBUK2]

All, it was a hardware fault. I sent it back and restored my last TimeMachine backup, from 11.4 when it was crashing, and it has been fine since. So if you get regular pink screen reboots, maybe something to consider.