Hello everyone,
I know most of you must be sick of the topic by now, but I really do have an issue with the incredibly yellow/green tint on my 11 Pro Max. I bought the phone to take some Photoshop/Mac workload off my shoulders and simplify things for me, and now I have a $1,500 piece of hardware that's completely useless for color editing because if I edit colors on it, 99% of my clients would end up seeing a completely different thing on their LCD, IPS and more balanced OLED screens. In other words, I can't trust what I see on my screen vs. what almost everyone else will be seeing on theirs (and I did physically compare my OLED to other OLEDs from Apple, Samsung and Huawei).
I'm attaching a photo below of mine compared to a display model 11 Pro at a large local mobile company.
There's no Apple Store where I currently reside, so I need to send it to a different country (to a regional centre) in order for Apple to replace it. I've spoken to Apple chat support already and they told me that based on the photos and what I've told them, full unit replacement is pretty much the only option. But as many of you have already noted, it's a coin toss on whether or not that replacement will look any better. That said, I've seen quite a few 11 Pros with okay screens and no yellow/green tints (they were rather the usual blue/purple), but I've only seen 2 other Pro Max and they were similar.
My general idea was to set a Genius Bar appointment with my existing case number and include the specific issue and images into the appointment so hopefully the staff can have a look at whatever they have on hand prior to that appointment and select the least yellow screen they can find. I thought I'd give it to a friend to drop at the store and pick up a new one, it's simpler than sending it by post.
For reference, TT off, Auto Brightness Off, Brightness set to Max, Night Mode off, Color Filters Off.
TL;DR
My question is: has anyone managed to actually get a more balanced looking display out of a replacement for an 11 Pro Max?
I know most of you must be sick of the topic by now, but I really do have an issue with the incredibly yellow/green tint on my 11 Pro Max. I bought the phone to take some Photoshop/Mac workload off my shoulders and simplify things for me, and now I have a $1,500 piece of hardware that's completely useless for color editing because if I edit colors on it, 99% of my clients would end up seeing a completely different thing on their LCD, IPS and more balanced OLED screens. In other words, I can't trust what I see on my screen vs. what almost everyone else will be seeing on theirs (and I did physically compare my OLED to other OLEDs from Apple, Samsung and Huawei).
I'm attaching a photo below of mine compared to a display model 11 Pro at a large local mobile company.
There's no Apple Store where I currently reside, so I need to send it to a different country (to a regional centre) in order for Apple to replace it. I've spoken to Apple chat support already and they told me that based on the photos and what I've told them, full unit replacement is pretty much the only option. But as many of you have already noted, it's a coin toss on whether or not that replacement will look any better. That said, I've seen quite a few 11 Pros with okay screens and no yellow/green tints (they were rather the usual blue/purple), but I've only seen 2 other Pro Max and they were similar.
My general idea was to set a Genius Bar appointment with my existing case number and include the specific issue and images into the appointment so hopefully the staff can have a look at whatever they have on hand prior to that appointment and select the least yellow screen they can find. I thought I'd give it to a friend to drop at the store and pick up a new one, it's simpler than sending it by post.
For reference, TT off, Auto Brightness Off, Brightness set to Max, Night Mode off, Color Filters Off.
TL;DR
My question is: has anyone managed to actually get a more balanced looking display out of a replacement for an 11 Pro Max?