12.9 iPad Pro won't turn on after full charge on 12.1

[suburbia]

After updating iPad Pro to 12.0.1, then hoping the problem would be fixed for 12.1, it will not power on after a full 100% charge. The low-battery icon is shown whenever the power button is pressed.

I need to press the home button and the power button simultaneously a few times— each time the low-battery icon shows up before the Apple icon finally appears. Then once the Home screen shows up, battery icon on the upper right hand corner shows only 1% charge and shuts down. I have to go through the process of pressing the home and power button again to turn it on again.

Is this a common problem for all iPads, or just the 12.9 iPad Pro? I’d hate to visit Apple just to have them tell me my 1 year old iPad is outdated and get the latest.

Thanks!

 

[tromboneaholic]

Is this a common problem for all iPads, or just the 12.9 iPad Pro?

I don't think this is a common issue for any iPad. It could be a hardware defect. Hopefully you're still under warranty or have AppleCare+.

 

[suburbia]

Thank you for the suggestion.

There are others with the same problem after the updates, it seems (just checked the Apple forum). Apparently not letting it charge to 100% is the "fix"… which is ridiculous when there wasn’t a problem until the update to 12.0.1 - 12.1.

Don’t think it’s a hardware issue.

 

[tromboneaholic]

Thank you for the suggestion.

There are others with the same problem after the updates, it seems (just checked the Apple forum). Apparently not letting it charge to 100% is the "fix"… which is ridiculous when there wasn’t a problem until the update to 12.0.1 - 12.1.

Don’t think it’s a hardware issue.

That's an annoying "feature" then. Hopefully it's addressed. I haven't experienced it on my 11 inch pro yet, so it's not universal....