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Hammie

macrumors 68000
Original poster
Mar 17, 2009
1,550
74
Wash, DC Metro
Any thoughts on how to get rid of this? I barely have anything on the phone (7GB between songs and apps).

Any thoughts?
 

ulbador

macrumors 68000
Feb 11, 2010
1,554
0
The only way to solve this is to restore the phone (instead of upgrading)
 

wgnoyes

macrumors 6502
Jul 20, 2011
287
33
I saw that on the iTunes bar yesterday when upgrading a 3rd gen iPod touch but it went away by itself before the upgrade was finalized.
 

Hammie

macrumors 68000
Original poster
Mar 17, 2009
1,550
74
Wash, DC Metro
I saw that on the iTunes bar yesterday when upgrading a 3rd gen iPod touch but it went away by itself before the upgrade was finalized.

Mine never went away. I had about 7GB of stuff before the upgrade and then over 24Gb after. Majority was in 'Other" category.

Hopefully, the restore will fix mine. In process now, so we will see shortly.
 

penguy

macrumors 6502
Feb 20, 2007
379
8
CA
Wirelessly posted (Mozilla/5.0 (iPhone; CPU iPhone OS 5_0 like Mac OS X) AppleWebKit/534.46 (KHTML, like Gecko) Version/5.1 Mobile/9A334 Safari/7534.48.3)

How long did you wait? In my case 3 phones, 2 iPhone 4 and 1 3GS, it took close to an hour AFTER iOS 5 was up and operational to complete re-installing apps, music etc. during that time, the category known as 'other' was very large.

Sounds like it hadn't finished the install
 

wgnoyes

macrumors 6502
Jul 20, 2011
287
33
I just finished upgrading my 3GS and didn't see the temporary issue that you describe which I saw on my iPod touch. There never was 8-something gb of "other" on the content breakdown bar during the iPhone upgrade, and I was waiting and watching for it to happen.

Now, what I did do was to follow a procedure I saw yesterday on some other apple blog I found that recommended connecting your phone to your computer, right-clicking on it under devices and taking a separate manual backup of the device. (I also deleted all the videos off my iPhone first to give iTunes that much less stuff he would have to restore.) Then I clicked on the upgrade button and it all ran normally.

Part of the upgrade process as I observed it is that iTunes resets your phone to factory settings and then restores your apps and media from the backup that he has. Having a bleeding edge manual backup ahead of time probably just helped it go a bit more smoothly.

----------

It seemed to take an hour each for the iPod and iPhone.
 

emuyshondt

macrumors member
Jul 9, 2009
78
0
I upgraded my iPhone 3GS yesterday and initially just had a display of "Other" in iTunes, as described here. After the upgrade I couldn't start any app I had downloaded, but the native apps did work. Any non-native app I tried crashed.

I then read about some earlier betas with similar symptoms. The answer was to downloaded an app (any app). I had my phone plugged into iTunes, found some random free app and started downloading it. Just doing this and while the new app was still downloading enabled all the other apps to work and iTunes started displaying correctly what the memory was being used for (songs, books, apps, etc.).
 

Hitch08

macrumors 6502
Oct 21, 2008
361
20
Another option to remove large "Other" files

After I upgraded my first gen. iPad to iOS5, I had an "Other" file that was 12.8 GB's. I am not certain how large it was just beforehand, but I am pretty certain it was not that large.

Here is what I did to correct it.

I connected my iPad to my MBP and fired up iTunes. I unchecked the sync options for all media - including music, videos, books, Podcasts, etc. I unchecked everything except for Apps and everything on the emails, calendars, etc. tab.

Then I sync'd my iPad. The "other" file(s) went down to 0.63 GB.

I then re-checked everything that I had previously unchecked and ran a sync. It took a while, but everything re-sync'd and the "other" remained at 0.63 GB's.

FWIW, I didn't want to do a restore as my last restore point was just before upgrading to 5.0. Anyway, the above steps worked for me.
 

elfy

macrumors 6502
Apr 26, 2011
336
6
Glasgow, Scotland
Just to confirm, a restore will sort this issue. Or at least, it did for me too. Had about 6GB of 'others' until I did this. Now it's at 0.33GB. Thanks for the help guys.
 

marcusj0015

macrumors 65816
Aug 29, 2011
1,024
1
U.S.A.
i had this issue with my ipt4 a few days ago, it seems to happen if you disconnect during a sync.

go into settings, make an iCloud backup of all your stuff, then erase all settings and files. and resync from the beginning...

i had some song duplicates too, btw.
 
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