190 "free downloads" of my paid app? How sis this happen?

[PM-3PM]

Hi,

I have 2 iPhone apps in the store.
Today, I saw a weird thing was on my iTunes sales report.

It listed that 190 people had downloaded my game, but it listed it at 0.00 for the cost .My app has a price of $1.99.
How is this possible?

Thanks for your help.

Preston

 

[Jeremy1026]

Looks like you just updated your app. People who download the update aren't charged, but it still shows on your financial report. Looks like 190 people updraded to version 1.1.

 

[alphaod]

I found a way to get your apps for free.

 

[chr1s60]

Looks like you just updated your app. People who download the update aren't charged, but it still shows on your financial report. Looks like 190 people updraded to version 1.1.

If this isn't what it is, I would suggest contacting Apple.

 

[teejaysplace24]

I found a way to get your apps for free.

I really hope not because if you can afford to spring for a brand new MBP and a swanky 24" Cinema Display, I'm sure you can pay the man $1.99 for his work.

 

[opticalserenity]

Every download (including updates that are free to people who've already paid) shows up on iTunes connect. So, don't worry friend.

 

[Watabou]

I really hope not because if you can afford to spring for a brand new MBP and a swanky 24" Cinema Display, I'm sure you can pay the man $1.99 for his work.

He was being sarcastic. That's why he put this-->

Calm down.

 

[sennejm]

line mistake

My iTunes sales receipt lists that Wikiamo (a free app) cost me 7.99, and Stage Hand cost me 0.00. It is obvious that this was a simple mix up in which app was free and which was not. So this may be the issue you are having, just on the supplier side. Do your net sales match up correctly?

 

[MacToddB]

I had the same concern when my update came out, but it was 3,000+ downloads for free!

If you look at the Product Identifier, 1 is a new sale, 7 is a free upgrade.

 

[PM-3PM]

I had the same concern when my update came out, but it was 3,000+ downloads for free!

If you look at the Product Identifier, 1 is a new sale, 7 is a free upgrade.

It was a product identifier 7.
Thanks to everyone who helped.