2 month old M3 iMac, dead. No power?

[ThatGuyInLa]

Powered it down completely. Moved it to my office. Plugged in. There were no sparks or sounds or drama. Won't power on. Went through all the things. Checking cables. Holding power button. Different outlets. Nothing. DEAD. I live in a rural area. Apple Care+ is saying to take it to my Best Buy. (authorized service) What are they going to do? Probably just send it to Apple. Why can't I do that?

Very disappointed of course. I use the thing daily.

 

[FreakinEurekan]

Apple Care+ is saying to take it to my Best Buy. (authorized service) What are they going to do? Probably just send it to Apple. Why can't I do that?

Unfortunate for sure. But - that’s why it has a warranty.

I do wish Apple allowed send-in direct repairs for iMacs, especially since they’re not as huge as they used to be. But - they don’t.

 

[High IQ Person]

Apple products are low quality.

 

[picpicmac]

Apple products are low quality.

Oh look, the troll showed up.

 

[Chuckeee]

Oh look, the troll showed up.

If you hadn’t mentioned it, I would have never known. I’ve had him on ignore for several days.

 

[Tagbert]

If you hadn’t mentioned it, I would have never known. I’ve had him on ignore for several days.

Thanks for the reminder. Ignored, if only for the embarrassing name “High IQ Person”, though the clueless posts were worthy as well.

 

[beach bum]

Powered it down completely. Moved it to my office. Plugged in. There were no sparks or sounds or drama. Won't power on. Went through all the things. Checking cables. Holding power button. Different outlets. Nothing. DEAD. I live in a rural area. Apple Care+ is saying to take it to my Best Buy. (authorized service) What are they going to do? Probably just send it to Apple. Why can't I do that?

Very disappointed of course. I use the thing daily.

Crazy thought... have you taken it back to where you originally had it plugged in and checked to see if it will power on? Or other areas in your house/apartment?

 

[ThatGuyInLa]

Crazy thought... have you taken it back to where you originally had it plugged in and checked to see if it will power on? Or other areas in your house/apartment?

Crazy thought. Do people read my post completely?

Yes I tried “all the things” wiggled wires, tried outlets, and yes the original. Took it to Best Buy per Apple’s instruction and they confirmed the power brick is dead. Now Apple ships me a new one and I send them the busted one.