Sidebar Sidebar
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

2 year warranty is the law in the EU?

Well, I'm in Spain and my iPhone is now over 1 year old. I called Movistar (the official carrier) to ask what the warranty was. They told me I had a two year warranty.

Somehow I think that after the year has passed the iPhone will be serviced by Movistar, not Apple. Can't 100% confirm that but I'm pretty sure that's what would happen.
 
Interesting question.

The warranty supplied by the manufacturer/supplier is IN ADDITION to your rights as a consumer, which effectively say that goods must be fit for purpose.
Now for example a TV would be expected to last a lot longer than 12 months warranty, and as such you can go back to the store and say fix it please - for free.

This is one of the reasons why car manufacturers now give 3/5 year warranty on their products.

So i guess the question is, how long would it be reasonable for a mobile phone costing £300 to be expected to last? My guess is 2/3 years.
 
Tomb85 said:
Hey MR guys, I've just been directed to this as my iPhone has started playing up and is over a year old.

http://www.wak-tt.com/tt/2yearwarranty1.htm

Do I kick off???
Click to expand...

As the EU directive clearly states, the seller (which is defined as a distinct entity from the manufacturer) has an obligation to make sure their product is fit for its intended use for a period of at least 2 years if the product was not mishandled during that time.

If you bought the phone from Apple, then Apple is the seller and it must live up to those requirements.

If you bought the phone from, say, a T-Mobile retail store, then it's T-Mobile, not Apple, that must ultimately provide or pay for such coverage.
 
You must log in or register to reply here.
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.
Top Bottom
Back