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PDruck

macrumors newbie
Original poster
Aug 4, 2010
13
0
First off, I am posting this from another computer. The problem with my other computer is that when I try opening certain applications on my computer, they bounce once (on the dock) and nothing opens at all. This only happens to SOME applications such as: Safari, Mail, Adobe Reader, iTunes, World of Warcraft, and the Software Updater. There is not a problem with the dock because when I try clicking anything that will automatically direct to one of the applications that aren't working (such as a link to a website), no matter what folder they are on my computer will not work.

I have tried restarting my computer multiple times and have also tried repairing disc permissions in Disc Utility. Any other application works (iPhoto, iMovie, Word, PowerPoint, Excel, etc.), it is just these six that do not.

Any help would be greatly appreciated. Thank you.
 
Try creating another user account. Sometimes an account will get corrupt, and it is a free, fairly quick test.
 
no problem. curious, do the applications launch if you double click the actual app, or is it just the dock that is not behaving?
 
no problem. curious, do the applications launch if you double click the actual app, or is it just the dock that is not behaving?
No, whether I click on the actual application or the one on the dock, it does not open.
 
Does it bounce a few times or once and quit trying to open or not respond at all when you click on it? If it bounces once or a few times, it sounds like a dying HDD to me.
 
Does it bounce a few times or once and quit trying to open or not respond at all when you click on it? If it bounces once or a few times, it sounds like a dying HDD to me.
It just bounces once and doesn't respond after that, like nothing happens at all.
 
The applications are still unresponsive. Anyone else have any suggestions on how to fix this?
 
Bump, please I really need help on this, I cannot access the internet and a few other important applications on my other computer.
 
Put the firefox install on a flashdrive(Or any other browser of your choice as long as it isn't safari) then install it. After that open it and if it doesn't work it's probably your internet connection messing with them. Not sure what to do if it's that. If it launches get your mac os x install or repair disk (Not sure what to call it) and put it in and either back up and format or repair the system if possible. That should do it.

If it doesn't work then either download applications that work like the applications you are trying to open or take it to a genius.
 
Put the firefox install on a flashdrive(Or any other browser of your choice as long as it isn't safari) then install it. After that open it and if it doesn't work it's probably your internet connection messing with them. Not sure what to do if it's that. If it launches get your mac os x install or repair disk (Not sure what to call it) and put it in and either back up and format or repair the system if possible. That should do it.

If it doesn't work then either download applications that work like the applications you are trying to open or take it to a genius.
Thanks for the reply.

Downloading Firefox onto a flash drive as we speak. I will let you know if it works on the other computer.
 
Firefox works, Safari and iTunes and all the same applications still don't though. How do you format your hard drive though? I have never done that before.
 
I do believe formatting a drive wipes it clean. Wait before doing that! I'm new at this, but I remember reading that OSX has some utility that cleans up the HHD without destroying the data. Can't remember what it's called.
 
When I tried doing the Archive and Install option, after verifying the Hard Drive it said "There were errors installing the software".
 
When I tried doing the Archive and Install option, after verifying the Hard Drive it said "There were errors installing the software".

Boot from your restore disks, but instead of doing the install, go into the Disk Utility (in the Utilities menu), select your hard drive and click Verify Disk on the First Aid tab. If it finds errors, then Repair Disk. Sounds very much like there's something wrong with your drive.
 
Boot from your restore disks, but instead of doing the install, go into the Disk Utility (in the Utilities menu), select your hard drive and click Verify Disk on the First Aid tab. If it finds errors, then Repair Disk. Sounds very much like there's something wrong with your drive.
I just tried this and when I clicked Verify Disk it gave me this:

Verifying volume “Hard Drive”
Checking HFS Plus volume.
Checking Extents Overflow file.
Checking Catalog file.
Incorrect block count for file ContentIndex.db
(It should be 7936 instead of 0)
correct size for file %@",1)
YellowPushBtn_Pressed.tiff
(It should be 0 instead of 5602)
Incorrect block count for file 43875880-3b5ab400-f592a062-87e00d79.qtch
(It should be 618 instead of 0)
Incorrect block count for file 775a1635-90ae55fa-d6f2f517-b6c66d71.qtch
(It should be 11095 instead of 0)
Incorrect block count for file 77ACCE4C43D6B841065A6F081CEB7816.jpeg
(It should be 2 instead of 0)
0
0)
The volume Hard Drive needs to be repaired.

Error: The underlying task reported failure on exit


1 HFS volume checked
Volume needs repair
 
Try to repair your HDD. Start up from your recovery (install) disk and select Utilities - Disk Utility. Select your drive / partitions and click repair.

If this doesn't help, then your should go to someone, who knows what to do.

There are tools like Disk Warrior, TechTool Pro etc., that can fix some problems, but it is also posibble, that your hard drive is dying.
 
After four years of use, it's quite possible that your machine's disk is well on its way to Hard Drive Heaven.

Idea: Get an inexpensive USB external drive and install OS/X on it. Then test it well. If everything works, then use it to try and recover via copying any of your data from the old disk. At that point, you can try a from-scratch re-installation of OS/X on the old disk. If this last step doesn't work (and I don't think it will), then it's time for a new internal disk. Fortunately, they are quite inexpensive, but installing one in a Mini does take some care.
 
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