***UPDATE***
So I brought back my Mac.
The Apple Store refused to exchange it, but they did let me refund it.
So this morning I read an article about people finding surface scratches on their 2016 Macbook Pro's with the touchbar. They are claiming that the keys are running on the screen causing little, perfectly straight surface scratches. So I cleaned my screen real well with a microfiber cloth and looked at in under a light. And to my surprise I had quite a few little scratches. And also there were some spots where the keys are rubbing off the coating they have on the screen. So I headed on down to the Apple Store.
I don't quit understand why they would refund it but they refused to exchange it. My original purchase date was January 3rd 2017. The manager was frustrated with me because it would of been my 5th machine. I think that is why she refused to exchange it. and by refunding me she thinks that it will stop the flow of returns. Little does she know....... I will be buying another one when I get my refund in the account.
Here is a link to keyboard cloth to keep this from happening. I highly recommend it. I have read a few articles on these and people swear by them.
https://www.amazon.com/gp/product/B01NCQBOWB/ref=oh_aui_detailpage_o00_s00?ie=UTF8&psc=1
Hey, guys, I am one of the unlucky people with a Macbook Pro with the keyboard click. I have the base model 15 inch with the touchbar. I went through 4 computers until I found one that only gets the clicking issue in the number keys. I figured I better settle with that since I will be using the number keys far less than any of the other keys.
Here is a link to a YouTube Video of my computer's keys clicking after it has warmed up.
I see people frustrated wondering why they have these issues but others don't. I personally don't think that's the case. I think that every keyboard is faulty and that the heat from the computer causes it. So the people that don't report having the issue, use the computer lightly and don't use any apps that would cause the computer to heat to the level needed to start the clicking.
I would like test out the heat theory and see what the range is that the issues start. I think that the heat from the computer's processor causes something in the keyboards to expand. There for causing different keys to get the nasty click and some to not. Because whenever I get the clicks my computer is pretty hot, and when the computer cools down the clicking goes away. Something that I do find is weird is that everyone reports different keys having the issue. Maybe someone may know the answer to this. But my question is does each computer heat up in different spots differently? I would think since they are all built the same all the hotspots would be the same for everyone. Obviously, it would depend on which configuration you have. But I would think it would have affected the same keys across the board. That is if my theory is even correct.
So if you would like. Could you please reply below with a little information about your mac and the temperatures when the keyboard started clicking.
Make sure to use iStats or some system monitoring App to get your info. A screenshot of the results would be awesome. (As long as no personal information like serial numbers etc is on the screenshot)
Here is the info to post.
1. Model, Size, and Configuration your Macbook (Processor, Ram, SSD size)
2. Temperatures when the clicking starts.
3. What you were doing on the computer to start the clicking
4. Any other useful information.
It will be nice to compare info and see what temperature is causing these issues. Maybe if we get enough replies Apple might actually do something
I will run the tests myself tomorrow when I get off work and post my results.
So I brought back my Mac.
The Apple Store refused to exchange it, but they did let me refund it.
So this morning I read an article about people finding surface scratches on their 2016 Macbook Pro's with the touchbar. They are claiming that the keys are running on the screen causing little, perfectly straight surface scratches. So I cleaned my screen real well with a microfiber cloth and looked at in under a light. And to my surprise I had quite a few little scratches. And also there were some spots where the keys are rubbing off the coating they have on the screen. So I headed on down to the Apple Store.
I don't quit understand why they would refund it but they refused to exchange it. My original purchase date was January 3rd 2017. The manager was frustrated with me because it would of been my 5th machine. I think that is why she refused to exchange it. and by refunding me she thinks that it will stop the flow of returns. Little does she know....... I will be buying another one when I get my refund in the account.
Here is a link to keyboard cloth to keep this from happening. I highly recommend it. I have read a few articles on these and people swear by them.
https://www.amazon.com/gp/product/B01NCQBOWB/ref=oh_aui_detailpage_o00_s00?ie=UTF8&psc=1
Hey, guys, I am one of the unlucky people with a Macbook Pro with the keyboard click. I have the base model 15 inch with the touchbar. I went through 4 computers until I found one that only gets the clicking issue in the number keys. I figured I better settle with that since I will be using the number keys far less than any of the other keys.
Here is a link to a YouTube Video of my computer's keys clicking after it has warmed up.
I see people frustrated wondering why they have these issues but others don't. I personally don't think that's the case. I think that every keyboard is faulty and that the heat from the computer causes it. So the people that don't report having the issue, use the computer lightly and don't use any apps that would cause the computer to heat to the level needed to start the clicking.
I would like test out the heat theory and see what the range is that the issues start. I think that the heat from the computer's processor causes something in the keyboards to expand. There for causing different keys to get the nasty click and some to not. Because whenever I get the clicks my computer is pretty hot, and when the computer cools down the clicking goes away. Something that I do find is weird is that everyone reports different keys having the issue. Maybe someone may know the answer to this. But my question is does each computer heat up in different spots differently? I would think since they are all built the same all the hotspots would be the same for everyone. Obviously, it would depend on which configuration you have. But I would think it would have affected the same keys across the board. That is if my theory is even correct.
So if you would like. Could you please reply below with a little information about your mac and the temperatures when the keyboard started clicking.
Make sure to use iStats or some system monitoring App to get your info. A screenshot of the results would be awesome. (As long as no personal information like serial numbers etc is on the screenshot)
Here is the info to post.
1. Model, Size, and Configuration your Macbook (Processor, Ram, SSD size)
2. Temperatures when the clicking starts.
3. What you were doing on the computer to start the clicking
4. Any other useful information.
It will be nice to compare info and see what temperature is causing these issues. Maybe if we get enough replies Apple might actually do something
I will run the tests myself tomorrow when I get off work and post my results.
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