2016 SE Odd Battery Issue

[mccjim12]

Recently replaced the battery in my 2016 SE with a battery from eBay. Advertised as genuine Apple battery at 95% or higher. Battery arrived in great shape and when installed showed 97% capacity.

I’m having a problem where it will be in the 30-40% range and will just crash and come back up showing 10–15%. If you try to plug in a charger it will not start charging and will then restart again.

The weird thing is at this point when it comes back up the charge will show the same percentage as it did originally. This happens every day and is actually worse than the other battery was. That one was weak but never had the phone crashed.

I was on iOS 12 but have just upgraded to 13.5.1 as I wondered if this could be a factor. No difference.

Full disclosure: after closing the phone back up I realized I forgot to put the bracket that covers the battery cable back in. I should and probably will open it back up and put it in but this wouldn’t cause a shutdown, would it? I also have read that the battery could just be defective. I have half a mind to get another battery but am leof the 3rd party ones.

Any recommendations?

Thanks much for any help!

 

[BugeyeSTI]

3rd party batteries are hit or miss so it wouldn't surprise me if it was defective. I'd buy one from iFixit before trusting anything off of eBay as I've used several of their batteries and never had an issue..

 

[mccjim12]

I’ll give them a try. Thanks!

 

[m_emelchenkov]

I'd buy one from iFixit before trusting anything off of eBay

iFixit is not a guarantee of quality. I bought iPhone SE battery from them, and they made a refund due to battery defect. It performed poorly and had no Battery Status updates. It is just a relabeled cheap Chinese clone, nothing more.

 

[BugeyeSTI]

iFixit is not a guarantee of quality. I bought iPhone SE battery from them, and they made a refund due to battery defect. It performed poorly and had no Battery Status updates. It is just a relabeled cheap Chinese clone, nothing more.

Every supplier has defective products every once and awhile including Apple. At least iFixit has good customer service and will replace or refund their products with no hassles which is not the case with most sellers on ebay... As I stated I've used several of their batteries and haven't had any issues like you've described...

 

[m_emelchenkov]

Every supplier has defective products every once and awhile including Apple. At least iFixit has good customer service and will replace or refund their products with no hassles which is not the case with most sellers on ebay... As I stated I've used several of their batteries and haven't had any issues like you've described...

Apple suppliers provides much more quality products. iFixit do not manufacture batteries, they buy it labelled in bulk from different Chinese factories, as I can see from my case. The issue I got have only most cheapest Chinese batteries, more expensive batteries do not have such issues. iFixit buy it by cheap price, and set high price—that's all they did (at least, in my case). As for customer service—yes, it's really good, obviously, but not enough when you live abroad (like me), because you spend on shipping, and shipping is non refundable. I can't blame them for this, they are good guys all in all. But I believed in good quality of iFixit products and got burned.