I bought a 2018 MBP Touch, 2.6/32/512/560X4GB in September 2018. After I bought the machine, I just get to use once and flew out to Asia for 3 weeks and I left the device since I have a 2014 MBP for travel.
3 weeks after the trip so that device is a month old so far with 3 cycles at brand new (Not zero). Got home did not care about the machine and after 10 days going to set up the machine but it did not boot so I assumed battery drained and plugged in to charge it overnight.
I left the machine since we were quite running around and total 7 weeks that I get to check the machine again. The machine was hot when charger plugged in so unplugged to cool down and tried to boot again but the fan goes high speed without booting.
Fiddling around with the crappy $3600 machine that I cannot return any more. Suddenly it booted up and works well like normal so set up partially to use just one day before leaving out to Europe again. When I came back from Europe trip, the machine was not booting up again so as usual called the support to troubleshoot and the guy said I need to update to Mojave that I don't want to (it doesn't boot anymore after shutdown).
Went to apple store to get some genies lecture me about the little things they know yet the machine booted and acted normal again. The battery was at 8 charge cycle without even using it. Came back home at 4pm and left the machine running with closed lids. The battery drained at 9 pm to zero charge. Contacted support again and the guy did not do anything but set up appointment to go to store.
The same crap at store that they kept it overnight and called me on Sunday that my machine is ready. I went to pick up on Monday to make sure they tested very well but unfortunately it did not boot up.
I was so frustrated that I wanted to stomp on the machine if it was $500 but it is $3600.Talked to the genie guys and manager but they will not replace yet only option is to repair.
The only thing they keep saying is "Return period is 14 days and it is over". Called the support again and the guy was quite unprofessional that he told me "You can get your computer unrepair or we will try to repair it if you agree. Other than that I cannot do anything".
The guy was just saying that "You want to keep the $3600 paperweight or you can get a brand new machine but repaired and get piss every time you use it".
It was a big mistake to buy the stupid thing since we already know Apple is making the worse products after 2015 when their designs ran out.
I feel like I just paid $3600 for headache and insult.
So, think many times before paying for your own headache and insult.
3 weeks after the trip so that device is a month old so far with 3 cycles at brand new (Not zero). Got home did not care about the machine and after 10 days going to set up the machine but it did not boot so I assumed battery drained and plugged in to charge it overnight.
I left the machine since we were quite running around and total 7 weeks that I get to check the machine again. The machine was hot when charger plugged in so unplugged to cool down and tried to boot again but the fan goes high speed without booting.
Fiddling around with the crappy $3600 machine that I cannot return any more. Suddenly it booted up and works well like normal so set up partially to use just one day before leaving out to Europe again. When I came back from Europe trip, the machine was not booting up again so as usual called the support to troubleshoot and the guy said I need to update to Mojave that I don't want to (it doesn't boot anymore after shutdown).
Went to apple store to get some genies lecture me about the little things they know yet the machine booted and acted normal again. The battery was at 8 charge cycle without even using it. Came back home at 4pm and left the machine running with closed lids. The battery drained at 9 pm to zero charge. Contacted support again and the guy did not do anything but set up appointment to go to store.
The same crap at store that they kept it overnight and called me on Sunday that my machine is ready. I went to pick up on Monday to make sure they tested very well but unfortunately it did not boot up.
I was so frustrated that I wanted to stomp on the machine if it was $500 but it is $3600.Talked to the genie guys and manager but they will not replace yet only option is to repair.
The only thing they keep saying is "Return period is 14 days and it is over". Called the support again and the guy was quite unprofessional that he told me "You can get your computer unrepair or we will try to repair it if you agree. Other than that I cannot do anything".
The guy was just saying that "You want to keep the $3600 paperweight or you can get a brand new machine but repaired and get piss every time you use it".
It was a big mistake to buy the stupid thing since we already know Apple is making the worse products after 2015 when their designs ran out.
I feel like I just paid $3600 for headache and insult.
So, think many times before paying for your own headache and insult.