iPad Pro 2018 pro touch screen problems and monoprice charger

[Chuckieboy]

I know this sounds weird but my 2018 11 inch pro started acting up about a month ago. It was having all of the symptoms that others have been complaining about where the touch screen becomes unresponsive for a few seconds. Sometimes it just freezes for a while. A reboot would make things better but the issue always comes back.

It was driving me crazy so I tried uninstalling apps, doing a full system factory reset, etc. Nothing worked until I tried using the original charger.

I had been using a 27 watt charger from monoprice. I rebooted and started using my apple charger and the issues with the touch screen have not happened again for 2 days now.

Could a charger cause some weirdness with the touchscreen?

 

[mikzn]

Hope that works and stays working for you.

On the other hand my iPad 12.9 has never been charged with anything but the original charger and I have the problem every day

 

[muzzy996]

While it is certainly possible that a bad charger could ruin a device, I highly doubt that was the case from my second generation 12.9 inch iPad Pro. I own a multitude of different third-party chargers and use them interchangeably to charge multiple iPads, iPhones and android devices without issues so if one of my chargers are at fault then I blame a weakness in the IPP equally if anything.

 

[AutomaticApple]

I know this sounds weird but my 2018 11 inch pro started acting up about a month ago. It was having all of the symptoms that others have been complaining about where the touch screen becomes unresponsive for a few seconds. Sometimes it just freezes for a while. A reboot would make things better but the issue always comes back.

It was driving me crazy so I tried uninstalling apps, doing a full system factory reset, etc. Nothing worked until I tried using the original charger.

I had been using a 27 watt charger from monoprice. I rebooted and started using my apple charger and the issues with the touch screen have not happened again for 2 days now.

Could a charger cause some weirdness with the touchscreen?

The touchscreen problem has become more frequent on my 12.9 inch iPad Pro.

 

[dantracht]

The touchscreen problem has become more frequent on my 12.9 inch iPad Pro.

Same. I barely use my 12/9" because of that.

 

[BruiserBear]

Is this a repeat of the iPhone X touch screen issues?

 

[Chuckieboy]

3 days now and the issue has not come back. I’ll try charging tonight again.

Apple has a replacement iPad waiting for me but now I’ll not sure I want to exchange and get a refurb. But I still worry about the issue coming back after my warranty expires.

 

[Chuckieboy]

Another update. It started happening again after a couple more days. So I swapped out for another IPad under warranty. Hopefully the new one is ok.

The replacement seems to be a brand new one with model number MTXP2LL/A