[2020 Retina MacBook Air] I've set up Touch ID but apps can't use it

[ryubyss]

a follow-up question to my last one: I have decided that I don't mind signing into my laptop when it restarts, just as long as I can use Touch ID to unlock apps such as Minimalist and Bear. (both good apps, BTW.) the former requires a password to unlock. the Touch ID logo appears, but after putting my finger on the button, I have to enter my password anyway. Bear opens automatically but Bear Pro users such as myself can lock individual notes and unlock them using either using a password or Touch ID. the password works. Touch ID does not.

 

[J.Gallardo]

after putting my finger on the button

...and also "clicking", pressing the ID key, I presume (?)

 

[ryubyss]

wow... you have a Pink Floyd: The Wall user photo! I love that record/movie. (first record I ever bought myself. technically a cassette tape...)

back to your actual question, though, I mean just putting my finger there. if I press on the button then I get a login screen and have to enter my password. perhaps I bought a laptop with a broken button? (at least is has AppleCare.)

 

[J.Gallardo]

I’m not near my mac (using iPad). Settings for Touch ID should be checked in Preferences. My system works flawlessly with browsers & other apps. Some authorization must be done by writing, anyway (critical system modifications).
First: take a look at ID Preference panel.

(Yes, it’s The Wall. Congrats, first time in years someone identifies my user photo. I saw the premiere projection of the movie with surround sound, which was a novelty. Great album).

 

[ryubyss]

as I had said in the subject line, I had already set up Touch ID. if I had not set up Touch ID, then I would know why I gave trouble using it. but I have set up Touch ID, which makes it a mystery as to why I can't.

 

[J.Gallardo]

This article seems to cover possible hiccups.(https://www.***************/touch-id-not-working-macbook-pro/)
Sorry, one never knows if the user asking may ignore basic things… and I find Monterey a little “itchy” with this, as some basic functions seem “imaginatively” hiden.
If you know the basics, resetting SMC seems next step…
(EDIT): in iOS, I can’t paste link correctly (it seems)(!).

 

[ryubyss]

I have a MacBook Air not a MacBook Pro. regardless, I can read the link you provided except for the part between "www" and the first forward slash. could you spell it out? then I'll have the whole URL.

 

[J.Gallardo]

It’s “howtoisolve” dot com. (System or McRumours forum software censors it. Seems a legit webpage)

I think that erasing registered fingerprints and starting over configuring Touch ID is a good idea, and takes a few minutes.

(Touch id works well for me; perhaps I could help you better having suffered the problem… But while time flows and nobody answers, I try to research, in case someday it happens to me. I’ve learned some, and I try to help)

 

[ryubyss]

I tried the first method they gave. this which didn't work. I have a Genius Bar appointment set up for Thursday.