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kofman13

macrumors 6502a
Original poster
May 6, 2009
582
168
Ive had this ipad since 2021 and use it everyday for work as a laptop replacement.
Over the last mont or two, the screen has developed two spots. one towards the middle/right side, one on the middle/left side. both close to the bezels but not touching the bezels. The one on the right just looks like the dimming zone is 40/50% brightness all the time. The one on the right is BRIGHTER by like 20% than other dimming zone. When i pinch/press firmly on the back of the ipad right behind the dark/spot, or tap that spot behind randomly, the spot will go away. then through normal use it comes back in 10-15 minutes. The bright one on the opposite side never gets fixed with me fiddling.
Otherwise the ipad is in great condition, i love it. battery life is still amazing even though ive used and charged it for years already. performance is amazing on ipados 18. its just pretty annoying to have a dark/dirty spot on the screen almost all the time. Luckly it's close to the edge so important content is usually not affect in the middle of the screen, and its not BLACK, just 50% darker than everything else so i can still read whats ont he screen. and again, the spot is smaller than a dime, so it seems like just a dimming zone is malfunctioning.
I don't really know what to do. its not worth spending hundreds to repair it with apple even if its possible, they probably wouldnt take it in as a Trade-In, and the new 13 inch ipads are so expensive with oled. compared to the $999 i paid for this 2021 ipad pro.
I am just kind of wondering if anyone has this issue and did it get worse? (spots become darker or more spots appear)
 
I have had my m1 13 ipad pro 2TB cellular model since 2021 too and Love it. I have had no such issue. Have you tried this website: https://www.eizo.be/monitor-test/ ?? This tests uniformity, defective pixels, gradients, sharpness, viewing angles, gamma, response times and more. It's comprehensive and will help you detect if there are any other issues. I have been fortunate to not have had any issues. I used my ipad pro daily for productivity, consumption and gaming. It has been a workhorse and has been reliable. I do have a glass screen protector and it has been housed in the Otterbox defender series case from day one. Do you use yours without a case or screen protector? Also i do use the Apple Pencil often as well.
 
Please see my post from November 2021 below:
Hi everyone. Today I noticed a small black dot on the left bottom in landscape mode of my 5th generation Ipad 12.9 Pro. I have an appointment with the Apple Store tomorrow afternoon. Please see the picture. Does anyone have an idea what that black dot/smudge is? I have cleaned the screen with a soft damp cloth, but it will not go away.

Update: I took my 5th generation 12.9 IPAD Pro to the Apple Store today. The Genius identified another spot at the top left of the screen. The spot was white. The Genius gave me a brand new 5th generation 12.9 IPAD Pro as a replacement. My previous IPAD Pro was only 4 months old. I only did light gaming and occasionally watched TV shows on the IPAD. I'm not sure if this will be an issue with other's 5th Generation 12.9 Pros, but keep an eye on it.

This is a copy of the work order:

Apple Staten Island
Nov 21, 2021718.568.2230

Genius Bar Work Authorization & Service Confirmation​

Repair No: R516698992

Customer Information​

Product Information​

Alan HowardWarranty Status: In Warranty (W)

United States
Model: iPad Pro, 12.9-inch, 5th Gen, Wi-Fi
Date of Purchase: Jul 13, 2021
Serial No: CY9RQJ4K45
IMEI:

Problem Description/Diagnosis​

Issue: Customer stated that he display has light leakage on it
Steps to Reproduce: Confirmed during appointment
Cosmetic Condition: Leightleakage on the display
Proposed Resolution: Customer isn’t concern about data
Swap under warranty
Contact Apple Support Case: 101553201262

Employee 366938673


Repair Estimate​

Item NumberDescriptionPriceAmount DueCustomer KBB
661-20335Space Gray, 256 GB, iPad Pro 12.9-inch, 5th gen, Wi-Fi
: V4HPD2NR99
$ 0.00$ 0.00
SC2Y2Z/AIPAD PRO 12.9,5GEN,WIFI,FLAT RATE,RETAIL$ 699.00$ 0.00
Total (Tax not included)$ 699.00$ 0.00
The above estimate does not include applicable taxes. Taxes will be calculated at the time of payment.

I acknowledge that I agree to use REFURBISHED part(s)/unit(s)



Work Authorization. I agree that the Repair Terms and Conditions on the reverse side of this page will apply to the service of the Product identified above; Apple is not responsible for any loss or corruption of the data on my product during service; as unintentional loss of data may occur as a result of the service, it is my responsibility to make a backup copy of my data before bringing my product to Apple for service; goods presented for repair may be replaced by refurbished goods of the same type rather than being repaired. Refurbished parts may be used to repair the goods.

Parts and Service​

Item NumberDescriptionPriceAmount DueCustomer KBB
Same as described above
Total (Tax not included)$ 699.00$ 0.00

View attachment 1915042

Attachments​

  • 7D0B0FF7-B15B-4C9E-8F2C-9FED41BD5A0A.jpeg
 
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