2021 MBP 16" key become mushy and intermittent.

[snerkler]

Since buying my M1 MBP I thought I was free of the keyboard issues of the previous generation dreaded butterfly keys, but today me "N" key is slightly mushy and not as 'sensitive' meaning that the "N" is not always typed (rare occurrence but shouldn't happen at all)

Is this a common issue and is there a fix without a visit to the apple store?

EDIT: What I've noticed is that if I press the "N" key slightly on the left hand side of the key it doesn't work, if I press it centrally or on the right it works. All other keys work fine not matter where you press them, even if I press the very left hand edge.

 

[jdb8167]

Since buying my M1 MBP I thought I was free of the keyboard issues of the previous generation dreaded butterfly keys, but today me "N" key is slightly mushy and not as 'sensitive' meaning that the "N" is not always typed (rare occurrence but shouldn't happen at all)

Is this a common issue and is there a fix without a visit to the apple store?

EDIT: What I've noticed is that if I press the "N" key slightly on the left hand side of the key it doesn't work, if I press it centrally or on the right it works. All other keys work fine not matter where you press them, even if I press the very left hand edge.

It's a mechanical part. Any mechanical part can have a failure. Take it to Apple and have them replace it if it is under warranty. If no AppleCare you will probably have to decide if you can live with it.

 

[snerkler]

It's a mechanical part. Any mechanical part can have a failure. Take it to Apple and have them replace it if it is under warranty. If no AppleCare you will probably have to decide if you can live with it.

Thanks, I was just wondering if there's a quick fix to save me the trip 👍

 

[BanditoB]

If you have some compressed air, you could try blowing any debris out from under the key.

 

[snerkler]

If you have some compressed air, you could try blowing any debris out from under the key.

I tried it with a rocket blower and it's better than it was. Ideally I'd like to take the key of and clean underneath but I don't think they simply clip off like the old ones.

 

[jdb8167]

I tried it with a rocket blower and it's better than it was. Ideally I'd like to take the key of and clean underneath but I don't think they simply clip off like the old ones.

You might go see if an online self-help repair site has a video showing if it is possible. You could try iFixit. If you can't find anything then I wouldn't attempt it.

 

[snerkler]

You might go see if an online self-help repair site has a video showing if it is possible. You could try iFixit. If you can't find anything then I wouldn't attempt it.

Thanks. I've been on the apple online chat and I've got to take it into store, they said it's not a known problem with this keyboard.

 

[jav6454]

Since buying my M1 MBP I thought I was free of the keyboard issues of the previous generation dreaded butterfly keys, but today me "N" key is slightly mushy and not as 'sensitive' meaning that the "N" is not always typed (rare occurrence but shouldn't happen at all)

Is this a common issue and is there a fix without a visit to the apple store?

EDIT: What I've noticed is that if I press the "N" key slightly on the left hand side of the key it doesn't work, if I press it centrally or on the right it works. All other keys work fine not matter where you press them, even if I press the very left hand edge.

Go to an Apple Store and have them check it out. If there is anything due to manufacturing defect, it'll be covered.