2024 Mac mini keeps restarting from sleep/startup/logging in

[andyx181x]

Hi there guys, I could use some advice to see where I can go about fixing this. So long story short I contacted apple support when I first got the Mac and about two weeks ago cause the problem continues. I get the restart error due to a problem occurring, and the latest senior tech support told me this most likely happened because I used migration to transfer my files and software from my 2010 iMac. Pretty much telling me that over 14 years of OS updates and files that something didn't transfer correctly and is throwing off the new Mac mini.

They told me completely reinstall the latest Mac OS on the hard drive and do not use migration, only to transfer my files to the computer and whatever newer software I want just to download it. My extra storage setup is a OWC mini stack STX. One SSD is for Time Machine backups and the other is just a storage in which I moved my photo library, comic book collection. My iTunes library is on the Time Machine backup.

So I did what was asked, I don't even have my bootleg versions of Microsoft office installed. I connected my photo library to the external, and I transfer my iTunes library back, and some programs that were intel but rosetta can run them.

Sure enough the problem happened again. So I deleted all my music off Apple Music, and deleted any older intel based apps (I hardly have any that work on Mac silicon now) just to be safe and the restarting keeps happening.

I really don't want to try and reinstall the operating system again and cherry pick files but I want to know if maybe my older music files, photo library or even the external mini STX might be the culprit. I want to take it to an Apple Store since its under warranty and maybe they can give me a new one but I am trying everyone else before that.

I am using Clean My Mac to search and delete any older applications that might be lingering and preferences I don't need but since I only dragged and dropped selective files this time around its super limited what else it can be. This thing restarts while do the error restart while sleeping, waking up to log in, or even when turning on from shut down.

Any advice be appreciate, thanks.

 

[Subarctic5216]

I think best practices are needed for the new M Series Macs. I had a lot of issues coming from a Late 2015 iMac using migration assistance.
Start your Mac in recovery. Re-format the drive, re-install the OS.
You did pretty much all of this except a re-formatting of the SSD.
Clean my Mac may not have cleared a lot of the old scruff out.
It's a lot of work but my M4 Mini has been happy ever since doing this.
Then I manually copied the needed files/documents from the iMac's user/documents folder.(No apps, preferences or configuration files)
Yes making sure to get the latest apps from developers and App Store. All Universal or Apple Silicon only.
My M4 Mini shipped with Mac OS 15.1 this is what gets installed with recovery. I then updated it to 15.1.1
If the issue still persists contact Apple for a fix or replacement.
Best of luck.

 

[andyx181x]

I think best practices are needed for the new M Series Macs. I had a lot of issues coming from a Late 2015 iMac using migration assistance.
Start your Mac in recovery. Re-format the drive, re-install the OS.
You did pretty much all of this except a re-formatting of the SSD.
Clean my Mac may not have cleared a lot of the old scruff out.
It's a lot of work but my M4 Mini has been happy ever since doing this.
Then I manually copied the needed files/documents from the iMac's user/documents folder.(No apps, preferences or configuration files)
Yes making sure to get the latest apps from developers and App Store. All Universal or Apple Silicon only.
My M4 Mini shipped with Mac OS 15.1 this is what gets installed with recovery. I then updated it to 15.1.1
If the issue still persists contact Apple for a fix or replacement.
Best of luck.

Thanks for the advice, so even if the program can run under rosetta for the intel based OS don't do it?

Which iTunes library file SHOULD I be copying over?

 

[Subarctic5216]

Your welcome.
Rosetta is fine. Just get the newest app from the developer.
In your old Users folder. Look for/ *user name*/music/music/"Music Library"
Copy this file to your New Mac. *user name*/music/music/
At 1st launch of the Music.app hold down the option and choose this new "Music Library" file. This will contain all your music libraries. And update it to the new Music app.
Then check settings for "Media File Location" in Music.app. Hope this works for you

 

[andyx181x]

Your welcome.
Rosetta is fine. Just get the newest app from the developer.
In your old Users folder. Look for/ *user name*/music/music/"Music Library"
Copy this file to your New Mac. *user name*/music/music/
At 1st launch of the Music.app hold down the option and choose this new "Music Library" file. This will contain all your music libraries. And update it to the new Music app.
Then check settings for "Media File Location" in Music.app. Hope this works for you

Got one more thing to state, the computer has done this TWICE within the past four days in sleep mode:

It has gone to the boot up/safe mode screen and states:

The version of macOS on the selected disk needs to be reinstalled​

I just choose the current hard drive and let it restart but why is this happening? Could I really have damaged the OS that bad?

 

[Subarctic5216]

This is very unusual. Perhaps a clean install will fix it. Making it "Factory Fresh"

Use macOS Recovery on a Mac with Apple silicon

Learn how to use macOS Recovery on a Mac with Apple silicon.

support.apple.com

If this is not resolved after reformatting the SSD and a clean install of Mac OS 15.1, I would contact Apple Service and make a Genius appointment.