24" iMac Problems

[faffoo]

Hi,

I am 14 and have just saved the most amount of money in my life that has taken me along time. I am saving for a 24" iMac (Which by the way is my first ever mac). I have currently got just over £1000. I will be buying at Christmas so as you can probably guess I am extremely excited.

I am constantly reading about problems with the 24" iMac. Some being with the fans, some with the hard drives but most with the screen. I am concerned about spending all that money and then it being damaged. I have a few questions on this topic.

1. How safe am i buying a 24" iMac?
2. What percentage of 24" iMacs are sent back (roughly)?
3. How good are apple at refunding or fixing the iMacs?
4. Does AppleCare make a difference to the replacement process?

Thanks in advance.

 

[TEG]

You will be fine.

1) Very Safe
2) < 1% (less than 1%)
3) Apple is great at fixing systems.
4) No, since Apple Care is included for the first year.

TEG

 

[nando2323]

Hi,

I am 14 and have just saved the most amount of money in my life that has taken me along time. I am saving for a 24" iMac (Which by the way is my first ever mac). I have currently got just over £1000. I will be buying at Christmas so as you can probably guess I am extremely excited.

I am constantly reading about problems with the 24" iMac. Some being with the fans, some with the hard drives but most with the screen. I am concerned about spending all that money and then it being damaged. I have a few questions on this topic.

1. How safe am i buying a 24" iMac?
2. What percentage of 24" iMacs are sent back (roughly)?
3. How good are apple at refunding or fixing the iMacs?
4. Does AppleCare make a difference to the replacement process?

Thanks in advance.

1. I would say very safe. Mine is a year old now and I have no problems.
2. I would say less then 5% would be a fair number.
3. Very Good you have 14 days to get a full refund that's pretty fair I would say.
4. Only after 90 days because you get no phone support after that only in store.

 

[faffoo]

Thanks. Dead Pixels???

Thanks all.

I have read some stuff about dead pixels. How often does that happen?

I have also read stuff about apple wont take a imac back if it has dead pixels. Is that true? How do you get round that? Why do they do that?

Thanks in advance again

 

[bobr1952]

Most people don't post just to say they don't have any problems with their Mac--so of course, you see a lot of problems posted--just as it should be on this forum. But most of us are doing just fine with our Mac.

 

[TEG]

Thanks all.

I have read some stuff about dead pixels. How often does that happen?

I have also read stuff about apple wont take a imac back if it has dead pixels. Is that true? How do you get round that? Why do they do that?

Thanks in advance again

Dead pixels occurring is a possibility with LCD displays. Apple has a minimum number before they will take it back as a defect. I believe the number to be between 3 and 5, but you can ask when you purchase, just to make sure.

TEG

 

[hectrobeing]

this is true

Most people don't post just to say they don't have any problems with their Mac--so of course, you see a lot of problems posted--just as it should be on this forum. But most of us are doing just fine with our Mac.

When I bought my IMAC, I was obsessed with reading forums about the dead pixels and bleeding and I got extremely anxious to investigate if my machine would be defective. It arrived eventually after four days and it was perfect.

I'm sure I would have posted something on MACRUMORS if anything was wrong.

ENJOY

 

[Brother Michael]

ask for AppleCare for Christmas. I cannot stress that enough.

 

[rfruth]

Beauty is in the eye of the beholder ... good luck