Hi there,
In a previous post I mentioned that my iMac's Finder was using excessive RAM and suspected that the issue was hardware related. After weeks of trouble shooting and endless conversations with Apple technicians, they have come to the conclusion that there *could* be a problem with my RAM. However, I have 32GB of 'non-apple' RAM in my machine and I do not have the original RAM that came with my iMac - thus, they have told me that they will not be able to run diagnostics on it and won't be able to help me - unless I bring it in with 8GB of 'original' Apple Ram - which is what my machine came with.
They have sent me a specification of what kind of RAM can be used - but I am baffled as to where I can find actual, 'original' Apple RAM.
Can anyone help me here? What brand of RAM would my iMac have been shipped with?
Kind Regards,
James
In a previous post I mentioned that my iMac's Finder was using excessive RAM and suspected that the issue was hardware related. After weeks of trouble shooting and endless conversations with Apple technicians, they have come to the conclusion that there *could* be a problem with my RAM. However, I have 32GB of 'non-apple' RAM in my machine and I do not have the original RAM that came with my iMac - thus, they have told me that they will not be able to run diagnostics on it and won't be able to help me - unless I bring it in with 8GB of 'original' Apple Ram - which is what my machine came with.
They have sent me a specification of what kind of RAM can be used - but I am baffled as to where I can find actual, 'original' Apple RAM.
Can anyone help me here? What brand of RAM would my iMac have been shipped with?
Kind Regards,
James