3Gs Camera App "lens stuck"

[ncfuser]

So my friends new iphone 3Gs is unable to take photos or video.
He clicks the camera app and it loads the screen, but the "lens" screen never opens.
We tried a restart and a hard reboot.
Anyone else have this and/or fix it?

Thanks

 

[VilleDick]

Hey, he's talking about me.

So I got the 3Gs and restored it from my 1st gen phone. Apple suggested activating it as a new phone and losing all my customizations that I've made for 2 years. While that solution MAY work it's awfully inconvenient. My phone is not jailbroken. The "lens cover" just stays over the camera but never opens. The phone is still completely responsive while in this state.

 

[ncfuser]

Did the restore work?