Hi all,
I got called out to a support job the other day and found the lady had an iMac G3 Bondi Blue running Mac OS 8.5. The problem is with her internal 56k modem. It will no longer connect to the Internet and is reporting the error message:
"The modem is not responding properly. Reset the modem, check it's connections, and check that the correct port and modem type are selected in the modem control panel."
Now I'm no expert with the old school iMac's but that seems to me like the modem is knackered and she needs a new one. I did recommend just opening it up and slotting in a replacement internal modem but the client would rather have an External.
So I was wondering if any one around here knew what kind of modem I could purchase for her that would definitely be compatible with such an old version of Mac OS?
I have had a google around for it, but I can't seem to find a Hardware Compatability List or a modem that claims it is compatible with Mac OS 8 so I'm kind of grasping at straws here hoping that someone might happen to be using such an old version and might be able to point me in the right direction.
Thanks in advance for any help
I got called out to a support job the other day and found the lady had an iMac G3 Bondi Blue running Mac OS 8.5. The problem is with her internal 56k modem. It will no longer connect to the Internet and is reporting the error message:
"The modem is not responding properly. Reset the modem, check it's connections, and check that the correct port and modem type are selected in the modem control panel."
Now I'm no expert with the old school iMac's but that seems to me like the modem is knackered and she needs a new one. I did recommend just opening it up and slotting in a replacement internal modem but the client would rather have an External.
So I was wondering if any one around here knew what kind of modem I could purchase for her that would definitely be compatible with such an old version of Mac OS?
I have had a google around for it, but I can't seem to find a Hardware Compatability List or a modem that claims it is compatible with Mac OS 8 so I'm kind of grasping at straws here hoping that someone might happen to be using such an old version and might be able to point me in the right direction.
Thanks in advance for any help