Since the day I installed macOS Sierra on my 5K iMac I got several problems
-When I want to shut down my iMac it get stuck on a black screen with the spinning beach ball.
-When an app freezes and I force quit it, it won't restart (same with my Finder)
-The beach ball appears with the easiest tasks (f.e. uploaden an image from my finder to Facebook)
The only thing to 'solve' those problems is to restart my Mac with the power button.
With Mac OS X El Capitan I never had any problems, so what can I do?
I tried starting my Mac in safe mode, I did an hardware test (nothing wrong), reset NVRAM,...
This are the results of the EtreCheck:
-When I want to shut down my iMac it get stuck on a black screen with the spinning beach ball.
-When an app freezes and I force quit it, it won't restart (same with my Finder)
-The beach ball appears with the easiest tasks (f.e. uploaden an image from my finder to Facebook)
The only thing to 'solve' those problems is to restart my Mac with the power button.
With Mac OS X El Capitan I never had any problems, so what can I do?
I tried starting my Mac in safe mode, I did an hardware test (nothing wrong), reset NVRAM,...
This are the results of the EtreCheck:
Code:
EtreCheck version: 3.1.3 (337)
Report generated 2016-11-30 14:34:26
Download EtreCheck from https://etrecheck.com
Runtime 1:45
Performance: Excellent
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Remove] links to remove adware.
Problem: Other problem
Hardware Information: ⓘ
iMac (Retina 5K, 27-inch, Late 2015)
[Technical Specifications] – [User Guide] – [Warranty & Service]
iMac – model: iMac17,1
1 3,2 GHz Intel Core i5 (i5-6500) CPU: 4-core
8 GB RAM Upgradeable – [Instructions]
BANK 0/DIMM0
4 GB DDR3 1867 MHz ok
BANK 0/DIMM1
Empty
BANK 1/DIMM0
4 GB DDR3 1867 MHz ok
BANK 1/DIMM1
Empty
Bluetooth: Good – Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n/ac
Video Information: ⓘ
AMD Radeon R9 M390 – VRAM: 2048 MB
iMac 5120 x 2880
System Software: ⓘ
macOS Sierra 10.12.2 (16C48b) – Time since boot: less than an hour
Disk Information: ⓘ
APPLE SSD SM0256G disk0 : (251 GB) (Solid State – TRIM: Yes)
[Show SMART report]
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / [Startup]: 249.79 GB (73.59 GB free)
Core Storage: disk0s2 250.14 GB Online
USB Information: ⓘ
Broadcom Corp. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)
Seagate Desktop
Thunderbolt Information: ⓘ
Apple Inc. thunderbolt_bus
Gatekeeper: ⓘ
Mac App Store and identified developers
Adware: ⓘ
~/Library/LaunchAgents/com.bittorrent.uTorrent.plist
One adware file found. [Remove]
System Launch Agents: ⓘ
[not loaded] 7 Apple tasks
[loaded] 176 Apple tasks
[running] 97 Apple tasks
System Launch Daemons: ⓘ
[not loaded] 41 Apple tasks
[loaded] 172 Apple tasks
[running] 101 Apple tasks
Launch Agents: ⓘ
[running] com.adobe.AdobeCreativeCloud.plist (2016-10-28) [Support]
[running] com.brother.LOGINserver.plist (2016-05-29) [Support]
[loaded] com.oracle.java.Java-Updater.plist (2016-05-20) [Support]
Launch Daemons: ⓘ
[running] com.adobe.adobeupdatedaemon.plist (2016-10-28) [Support]
[running] com.adobe.agsservice.plist (2016-10-23) [Support]
[loaded] com.adobe.fpsaud.plist (2016-10-26) [Support]
[loaded] com.malwarebytes.HelperTool.plist (2016-11-28) [Support]
[loaded] com.microsoft.autoupdate.helpertool.plist (2016-08-03) [Support]
[loaded] com.microsoft.office.licensingV2.helper.plist (2015-10-08) [Support]
[loaded] com.oracle.java.Helper-Tool.plist (2016-04-01) [Support]
User Launch Agents: ⓘ
[not loaded] com.adobe.AAM.Updater-1.0.plist (2016-11-03) [Support]
[loaded] com.bittorrent.uTorrent.plist (2016-11-11) Adware! [Remove]
/usr/bin/open
[loaded] com.google.keystone.agent.plist (2016-08-24) [Support]
[running] com.spotify.webhelper.plist (2016-11-29) [Support]
User Login Items: ⓘ
iTunesHelper Programma (2016-11-03)
(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Safari Programma (2016-11-25)
(/Applications/Safari.app)
iTunes Programma (2016-11-03)
(/Applications/iTunes.app)
Mail Programma (2016-11-25)
(/Applications/Mail.app)
Internet Plug-ins: ⓘ
Silverlight: 5.1.50428.0 – SDK 10.6 (2016-09-10) [Support]
FlashPlayer-10.6: 23.0.0.207 – SDK 10.9 (2016-11-08) [Support]
Flash Player: 23.0.0.207 – SDK 10.9 (2016-11-08) [Support]
QuickTime Plugin: 7.7.3 (2016-11-25)
JavaAppletPlugin: Java 8 Update 91 build 14 (2016-05-20) Check version
AdobeAAMDetect: 3.0.0.0 – SDK 10.9 (2016-10-28) [Support]
Safari Extensions: ⓘ
Open in Internet Explorer – Parallels – http://www.parallels.com (2016-05-29)
3rd Party Preference Panes: ⓘ
Flash Player (2016-10-26) [Support]
Java (2016-05-20) [Support]
Time Machine: ⓘ
Time Machine not configured!
Top Processes by CPU: ⓘ
22% com.apple.WebKit.WebContent(5)
21% kernel_task
20% com.apple.WebKit.Networking(2)
7% WindowServer
6% Safari
Top Processes by Memory: ⓘ
1.07 GB kernel_task
1.02 GB com.apple.WebKit.WebContent(5)
795 MB iTunes
360 MB mdworker(24)
188 MB mds_stores
Virtual Memory Information: ⓘ
2.30 GB Available RAM
731 MB Free RAM
5.70 GB Used RAM
1.59 GB Cached files
82 MB Swap Used
Diagnostics Information: ⓘ
Nov 30, 2016, 02:21:29 PM Self test – passed
Nov 29, 2016, 10:12:57 PM /Library/Logs/DiagnosticReports/Finder_2016-11-29-221257_[redacted].hang
/System/Library/CoreServices/Finder.app/Contents/MacOS/Finder
Nov 28, 2016, 03:39:47 PM ~/Library/Logs/DiagnosticReports/CEPHtmlEngine_2016-11-28-153947_[redacted].crash
com.adobe.cep.CEPHtmlEngine – /Applications/Adobe Illustrator CC 2017/Adobe Illustrator.app/Contents/MacOS/CEPHtmlEngine/CEPHtmlEngine.app/Contents/MacOS/CEPHtmlEngine
Nov 28, 2016, 02:37:20 PM /Library/Logs/DiagnosticReports/Finder_2016-11-28-143720_[redacted].hang
Last edited: