Good afternoon.
Yesterday I received my MBP 16" M1 pro 1 Tb SSD refurbished. I have checked the battery cycles and it shows 6 cycles, this has surprised me since Apple advertises that its refurbished products are delivered with new batteries.
I have contacted support Apple technician, the first person who attended me told me that it did not seem normal and offered me the possibility of a replacement, later they put me in contact with another person from technical support and told me not to worry.
I honestly don't know what to do since I need the computer and I don't know whether to risk another replacement.
I would appreciate your opinion and help.
Yesterday I received my MBP 16" M1 pro 1 Tb SSD refurbished. I have checked the battery cycles and it shows 6 cycles, this has surprised me since Apple advertises that its refurbished products are delivered with new batteries.
I have contacted support Apple technician, the first person who attended me told me that it did not seem normal and offered me the possibility of a replacement, later they put me in contact with another person from technical support and told me not to worry.
I honestly don't know what to do since I need the computer and I don't know whether to risk another replacement.
I would appreciate your opinion and help.