i have spoke to a couple of differant people at apple and they told me the only way to change their policy on returns is a public outcry (lots of customer complaints) remember the $100 refund to customers how bought there iphone at launch . I am especially mad that they are going to lower the price of the 16gb to $399 we all paid that but have only half the memory if you want a 16gb iphone tell apple their return policy stinks after all we are the customers and arent we always right
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