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A Few Questions For Existing AT&T/Cingular Customers

ghall

ghall

macrumors 68040
Original poster
Jun 27, 2006
3,771
1
Rhode Island
AT&T has been my family cell provider since before it was Cingular. I was just wondering if there is anything I should know before buying the iPhone. I'm far from having enough $$$ to get one, but I just want to get everything straightened out beforehand, so I'm not wasting my time saving up for one. Thanks. :)
 
ghall said:
AT&T has been my family cell provider since before it was Cingular. I was just wondering if there is anything I should know before buying the iPhone. I'm far from having enough $$$ to get one, but I just want to get everything straightened out beforehand, so I'm not wasting my time saving up for one. Thanks. :)
Click to expand...

So what are your questions?
 
ipoddin said:
So what are your questions?
Click to expand...

*blush* Ah that's what I get for multitasking. Sorry.

1. Are old (pre-cingular) AT&T customers eligible for the plan upgrade?
2. Were there any issues activating the phone?
3. Is there an activation fee for existing customers? If so how much?
4. Can I keep my old phone number?
5. Is there anything else I should know before making the purchase?
 
ghall said:
*blush* Ah that's what I get for multitasking. Sorry.

1. Are old AT&T customers eligible for the plan upgrade?
2. Were there any issues activating the phone?
3. Is there an activation fee for existing customers? If so how much?
4. Can I keep my old phone number?
5. Is there anything else I should know before making the purchase?
Click to expand...

1. Yes.
2. No.
3. Not sure about that one.
4. Yes.
5. Not that I can think of.

I had a Blackjack that I just bought a few months ago and extended my contract already and had no issues transferring my account to the iphone. Took all of 5 minutes to activate it.
 
To follow up on ipoddin's reply, I think it's correct to say that:
  1. Many people (including existing AT&T customers) had activation problems on the premiere weekend, but it's doubtful you will in the future.
  2. Yes, you will have to pay the activation fee for the new phone, even though you're an existing customer.
 
Lyle said:
To follow up on ipoddin's reply, I think it's correct to say that:
  1. Many people (including existing AT&T customers) had activation problems on the premiere weekend, but it's doubtful you will in the future.
  2. Yes, you will have to pay the activation fee for the new phone, even though you're an existing customer.
Click to expand...

Okay, so how much is the activation fee? Also, how will a family plan affect the existing customer rates?
 
ghall said:
Okay, so how much is the activation fee? Also, how will a family plan affect the existing customer rates?
Click to expand...

A trip to the Apple site would be in order....
Steve Jobs said:
Existing AT&T Customers
If you’re already an AT&T customer, on a qualifying rate plan, and want to keep your current voice plan, you can just add an iPhone Data Plan with unlimited data (email and web) and Visual Voicemail for just $20 per month.
Click to expand...

http://www.apple.com/iphone/easysetup/rateplans.html

http://www.apple.com/iphone/easysetup/getready.html
:apple:
 
Lyle said:
To follow up on ipoddin's reply, I think it's correct to say that:
  1. Many people (including existing AT&T customers) had activation problems on the premiere weekend, but it's doubtful you will in the future.
  2. Yes, you will have to pay the activation fee for the new phone, even though you're an existing customer.
Click to expand...
That's not exactly correct. Existing customers have no activation fee as long as it's replacing a phone currently on the account. However, if you're adding a new line (whether it's an iPhone or not), you will incur a $36 activation fee.
 
pcguru83 said:
That's not exactly correct. Existing customers have no activation fee as long as it's replacing a phone currently on the account. However, if you're adding a new line (whether it's an iPhone or not), you will incur a $36 activation fee.
Click to expand...

Phew, well that's $36 less I'll have to worry about. :D
I think my questions have been answered, but if there's anything I'm missing, please let me know.
 
ghall said:
Phew, well that's $36 less I'll have to worry about. :D
I think my questions have been answered, but if there's anything I'm missing, please let me know.
Click to expand...
Just FYI, the iPhone is unique in this aspect. If it were any other phone, you'd incur an $18 upgrade fee if replacing a current phone. For whatever reason, at&t decided to waive this for iPhone customers though. Good thing for us. :)
 
no activation fee for me. Just got my first iphone bill (my bill cycle ends on the 3rd) I was a existing customer though
 
pcguru83 said:
Just FYI, the iPhone is unique in this aspect. If it were any other phone, you'd incur an $18 upgrade fee if replacing a current phone. For whatever reason, at&t decided to waive this for iPhone customers though.
Click to expand...
Cool. I just knew that the last time I upgraded (replaced) my phone I had to pay an activation fee, and I assumed that that was the case for iPhone as well. Like ghall said, that's at least a few bucks I won't have to pony up when I finally purchase an iPhone. ;)
 
I have another quick question relating to the email. Does the iPhone email client sync email messages with Mac OS X Mail? The reason I'm asking is because the only way I've got Gmail to work correctly with Mail is to have Mail delete my email off the Gmail server after it downloads.
 
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