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kentzh

macrumors member
Original poster
Dec 16, 2021
80
37
The new macbook pro ordered on November 3 was only received on November 16, but encountered many problems, including scratches on the edges and broken sound of the speaker;
The biggest problem is that I bought the ACASIS tbu401 usb hard drive box and the Western Digital sn750 2tb purchased by the ssd, but my computer cannot recognize them. After troubleshooting, I found that the pci information, the nvm express controller, and the driver information showed none, so I contacted The customer service told me that it was a ssd problem and needed to replace the ssd. I saw many friends who bought this usb4.0 hard drive box and they also used sn750, which made me very confused, because I searched for a long time and couldn’t find nvm. Apple customer service does not know how to deal with the related driver.
I want to ask everyone, is this a problem with ACASIS and also a problem with sn750?My system version is 12.1

I come from China, most of the vocabulary is translated through Google, which may cause difficulties for everyone to understand. I apologize here

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