Account Alert: Apple Shop Reminder

[Cubemmal]

I just got an email from Barclays about the financing I set up for the nMP

You have 10 days from 12/19/2013 to use your special financing.

I thought somebody here said it was 30 days. At any rate this will definitely expire before the computer ships. I already called them and they put a note in the account, and said to call back "if" (read this as "when") the automatic system kicks in and it takes the account off the zero % financing. They'll manually correct it.

Heads up to everybody using financing.

 

[calaverasgrande]

I just got an email from Barclays about the financing I set up for the nMP



I thought somebody here said it was 30 days. At any rate this will definitely expire before the computer ships. I already called them and they put a note in the account, and said to call back "if" (read this as "when") the automatic system kicks in and it takes the account off the zero % financing. They'll manually correct it.

Heads up to everybody using financing.

I was wondering about that as well. Kind of has me worried. I had to call Apple about my financing. Even after it was approved, and I got that "10 day" email the Barclays line of credit wasn't showing up in my account when went to order the Mac.
They were able to fix it pretty quickly. Have to say, I feel sorry for Apple support staff for having to maintian a "perky upbeat" demeanor for what are very mundane customer service tasks.
(I used to work for a long distance carrier's cust service so I sympathize)

 

[Cubemmal]

I was wondering about that as well. Kind of has me worried. I had to call Apple about my financing. Even after it was approved, and I got that "10 day" email the Barclays line of credit wasn't showing up in my account when went to order the Mac.
They were able to fix it pretty quickly. Have to say, I feel sorry for Apple support staff for having to maintian a "perky upbeat" demeanor for what are very mundane customer service tasks.
(I used to work for a long distance carrier's cust service so I sympathize)

We had a thread about this and most of us called Barclays who put a note in our account to the effect that the computer will ship outside the window, and were told to call them after it ships to have them manually fix it. Were you able to do something through Apple?

 

[calaverasgrande]

We had a thread about this and most of us called Barclays who put a note in our account to the effect that the computer will ship outside the window, and were told to call them after it ships to have them manually fix it. Were you able to do something through Apple?

Not sure yet. I did get an email form Barclays after I placed the order reminding me about the 10 day window. It looks like I can't interact with my Barclays account until I get their materials in the mail though.

 

[Cubemmal]

Not sure yet. I did get an email form Barclays after I placed the order reminding me about the 10 day window. It looks like I can't interact with my Barclays account until I get their materials in the mail though.

Just call them. Sounds like you have the same deal, you'll probably need to call them after the computer ships to get the financing corrected.