I am thinking about switching to vonage. I am sure some of you people out there use it, or have used it. Anyone have any opinions about the service that they wish to share?
Thnx
Thnx
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Advice about Vonage?
- Thread starter wiggy4ever
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I've had it for a couple months and overall I'm pretty satisfied, at first it was a little rough since they had some shipping problems with my adapter (took about a month to get here) but when it came it worked well. The only other problem I've had with it is that the quality got fuzzy one day but a quick call to customer service fixed that.
Their customer service is pretty helpful if you have any problems so overall I'd say I was pretty satisfied.
Their customer service is pretty helpful if you have any problems so overall I'd say I was pretty satisfied.
wiggy4ever said:
Usually its the users network/ISP/router that causes it to be that bad. I have had Vonage for going on 3 years now and have had very few issues. I think its a great deal for the price, and the quality has been spectacular.
It has had issues, but few and far between.
Ed
It works great for us... We had problems with ringing being interrupted at one point... Vonage adjusted the ringing frequency and fixed the problem.
The only complaint i've heard was from someone who has a crappy broadband service. If you have problems with your broadband service to begin with, Vonage isn't going to work correctly. It's not Vonage's fault!
The only complaint i've heard was from someone who has a crappy broadband service. If you have problems with your broadband service to begin with, Vonage isn't going to work correctly. It's not Vonage's fault!
I have had only -one- problem with my cable internet the entire time I have had it. That was when the cable was broken due to weather. As for the speed of my Internet, at the time, it was over 2.0 MBPS, 99% of the time. Vonage told me their phone needed only (if I remember correctly) 32kbps to function. I think it was some kind of funky packet issue. Ah, well.
i have comcast for my cable TV, internet and phone. it's been pretty nice so far. i don't know about vonage specifically but the internet phone technology is catching on... i don't have any complaints.
when my family decides what they are doing, ill let u know
njmac said:I have Vonage and I love it. No problems in the year I have had it. If you decide to sign up, I could refer you (so I could get a free month).Send me a pm if you're interested.
vonage is an excellent service. i use it all the time....from start to finish and i had it for two years now.
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