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max2

macrumors 603
Original poster
May 31, 2015
6,421
2,044
Does anyone else use this email client app?

Does anyone know if Do Not Disturb schedule works for them with the app? I dont want DND system wide. Just my email.
 

max2

macrumors 603
Original poster
May 31, 2015
6,421
2,044
I don’t use the app. If they have never gotten back to you, that isn’t good.

Thanks. I will try emailing them again one more time. It been several weeks or months sense I emailed them.

They have live chat support too but never there.
 

Apple_Robert

Contributor
Sep 21, 2012
35,665
52,469
In a van down by the river
Thanks. I will try emailing them again one more time. It been several weeks or months sense I emailed them.

They have live chat support too but never there.
As a work around, you could try turning off your Airmail notifications at night. That will do what you want. You just have to remember to turn them back on when you wake up.
 

max2

macrumors 603
Original poster
May 31, 2015
6,421
2,044
As a work around, you could try turning off your Airmail notifications at night. That will do what you want. You just have to remember to turn them back on when you wake up.

Thanks I thought about that but mainly want it to turn off based on location.
 

Apple_Robert

Contributor
Sep 21, 2012
35,665
52,469
In a van down by the river
Thanks I thought about that but mainly want it to turn off based on location.
If you have 1 or 2 locations you don’t want the app to bother you, you could set a Location based reminder to turn off notifications upon arrival. Granted, its not a seamless process but, you might look into creating a Shortcut that would actually turn off AM notifications at each location.
 
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max2

macrumors 603
Original poster
May 31, 2015
6,421
2,044
If you have 1 or 2 locations you don’t want the app to bother you, you could set a Location based reminder to turn off notifications upon arrival. Granted, its not a seamless process but, you might look into creating a Shortcut that would actually turn off AM notifications at each location.

Good idea!
 

1144557

Cancelled
Sep 13, 2018
925
2,413
This is not surprising at all. I beta tested for them for some time when the app came out- and up until it became subscription last year (which I dont agree with their model after people paid for the app outright).

Not being able to reach them is not surprising. Even on their private Slack for beta tester they often never addressed comments about features or bugs; you were lucky if you ever got a reply. I cant figure out why have beta testers if you never listened to the bugs or comments ?‍♂️

Half the stuff in the app has always been broken or buggy despite charging money for it; and then monthly at that. I just cant agree with that ethically so I deleted the app/testflight and stopped dealing with them.

If it was a fully 98%+ working app then sure, no app has no bugs. But it's always been in beta form really and for a paid app thats not acceptable; especially when people report the issues and they go ignored.

It is certainly the most powerful 3rd party app out there by a long mile, but the most buggy too as it never gets the attention it needs ground up. And no, this isnt to bash them either; its actually sad because the app has the potential to be the most "desktop Outlook does it all power user" app, every other one is trying to be Mailbox or Google Inbox basic consumer features, but none of the issues have ever been fixed. It needs a top to bottom rewrite frankly and address all bug rather than cramming in more features that are half-baked.
 
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Schranke

macrumors 6502a
Apr 3, 2010
974
1,072
Copenhagen, Denmark
I dropped the app when it became a subscription model. Honestly if the developers and their support team don't reply, especially when they have 24h support 7 days a week (for premium users), I would not bother using it. Such a disregard for users concerns and troubles only shows that the company don't care about you or the product (service) they are selling you.
 
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max2

macrumors 603
Original poster
May 31, 2015
6,421
2,044
I still use the version without subscription thankfully but DND still does not work.

Searching for a new email client app that is as good. I still like AirMail though. Sucks.

Will never subscribe to it though.
 
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