AirPods do not Charge

[Trazy J Dozier]

My AirPods are not charging properly. I checked my charging cable and there is no issue with it and also I checked the lightning port and cleared it and tried again. No luck. What should I do?

 

[ericwn]

Is the case charging? When the AirPods are inserted, does it lose charge when it attempts to charge the ear plugs?

 

[Trazy J Dozier]

Yes the case is they don't charging.

 

[ericwn]

Hm, it might be some problem with the case. I’d look at all the contacts for charging on the Pods as well as inside the case. Maybe there’s some dirt caught somewhere that could be removed.

I am of course only guessing here. Best success!

 

[Trazy J Dozier]

Okay thanks for reply me. ?