Hey everyone,
I have a strange issue with my Airpods Max. Here is the story. I bought the Airpods PRO right away when they were released and I love them. Yes, I had the "rattling" issue with them but Apple exchanged them and everything is fine since then. What I love most about the Airpods PRO is that they can switch between Apple devices. I use them for work when I am working from home and I use the on the weekends for private stuff. So I decided to buy the Airpods MAX once they were available for pre-order because I love my Airpüods PRO so much. The Airpods MAX worked really well when I first got them but I ran into problems four months after I got them. They started disconnecting from my devices while using them, they did not wake up when I took them out of my smart case and I had to reset them multiple times. At the end I wasnt even able to reset them anymore. The button and the digital crown did not seem to work anymore. I called Apple and answered all their questions. I told them that I never wore the Airpods MAX outside but I wear them all day when I am working. This means I have them on my ears for 8 - 9 hours every day. I do not take them off during lunch break. I didnt drop them or anything - I just noticed quite an amount of condensation on the inside of my Airpods Max. I took the cushions off every evening and wiped the inside carefully.
I read about a potential condensation issue with them once the first Airpods Max were shipped to customers that´s why I got mine with Apple Care+ right away. I know that the Airpods Max are not water resistent and thats why I came ot the conclusion that my Max keep breaking because of the condensation. I got my third (!!!) pair of Airpods Max from Apple today and the technician told me that they would refund me if they break again.
I love my Airpods Max and I love using them. I am just wondering if anybody else from the Forum here noticed something similar with the Airpods Max.
Thanks in advance!
- Henry
I have a strange issue with my Airpods Max. Here is the story. I bought the Airpods PRO right away when they were released and I love them. Yes, I had the "rattling" issue with them but Apple exchanged them and everything is fine since then. What I love most about the Airpods PRO is that they can switch between Apple devices. I use them for work when I am working from home and I use the on the weekends for private stuff. So I decided to buy the Airpods MAX once they were available for pre-order because I love my Airpüods PRO so much. The Airpods MAX worked really well when I first got them but I ran into problems four months after I got them. They started disconnecting from my devices while using them, they did not wake up when I took them out of my smart case and I had to reset them multiple times. At the end I wasnt even able to reset them anymore. The button and the digital crown did not seem to work anymore. I called Apple and answered all their questions. I told them that I never wore the Airpods MAX outside but I wear them all day when I am working. This means I have them on my ears for 8 - 9 hours every day. I do not take them off during lunch break. I didnt drop them or anything - I just noticed quite an amount of condensation on the inside of my Airpods Max. I took the cushions off every evening and wiped the inside carefully.
I read about a potential condensation issue with them once the first Airpods Max were shipped to customers that´s why I got mine with Apple Care+ right away. I know that the Airpods Max are not water resistent and thats why I came ot the conclusion that my Max keep breaking because of the condensation. I got my third (!!!) pair of Airpods Max from Apple today and the technician told me that they would refund me if they break again.
I love my Airpods Max and I love using them. I am just wondering if anybody else from the Forum here noticed something similar with the Airpods Max.
Thanks in advance!
- Henry