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breakingsalas1

macrumors member
Original poster
Oct 29, 2017
40
7
I ordered a space grey back on the 10th through Verizon and today out of curiosity I chatted with them to check on the status and they said they can’t find the order. I have a confirmation email and a pending charge. Has anyone received any type of communication from Verizon??
 

breakingsalas1

macrumors member
Original poster
Oct 29, 2017
40
7
I guess what has me mostly worried is that they seem to have no record of this order number. A quick google search shows that “internet order numbers” don’t seem to ever work in tracking orders.
 

cycling_pete

macrumors member
Dec 8, 2020
60
89
When did you receive your confirmation email? I ordered a silver today from Verizon and haven't even received an order email...
 

breakingsalas1

macrumors member
Original poster
Oct 29, 2017
40
7
When did you receive your confirmation email? I ordered a silver today from Verizon and haven't even received an order email...
I got it right away but the order number they gave is an “internet order number” which apparently no one at Verizon can seem to track.
 

cycling_pete

macrumors member
Dec 8, 2020
60
89
Yikes... well at least you're better off than I am! Afraid that Verizon made some promises they couldn't keep...
 

breakingsalas1

macrumors member
Original poster
Oct 29, 2017
40
7
Yikes... well at least you're better off than I am! Afraid that Verizon made some promises they couldn't keep...
As a matter of fact I actually just placed a new order right now for some blue ones that popped back up in stock and got the email right away. Purchased via PayPal so it’s easy to dispute if they try to pull a fast one on me.
 

ewrapple

macrumors member
Dec 21, 2016
43
63
So mine are now on a 7 day hold because payment was declined. Not sure what’s going on but something is up.
 

cycling_pete

macrumors member
Dec 8, 2020
60
89
Tried chatting with support to no avail... I have a charge on my credit card and no confirmation email. Others be warned about Verizon!
 

breakingsalas1

macrumors member
Original poster
Oct 29, 2017
40
7
Happy to report that despite the issues tracking my orders once I placed the order I have received a shipping confirmation email from Verizon for one of the orders. They are using UPS 2-Day shipping.
 

Resident Guru

macrumors regular
Jul 11, 2008
101
82
Happy to report that despite the issues tracking my orders once I placed the order I have received a shipping confirmation email from Verizon for one of the orders. They are using UPS 2-Day shipping.
Shipping confirmation here as well. Shipping FedEx 2 day. Delivering Friday. Can’t wait!
 

cycling_pete

macrumors member
Dec 8, 2020
60
89
Got shipping confirmation just a few minutes ago as well. Never ended up getting an order confirmation email (weird) but all's well that ends well.
 
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