Airpods only repair option is replacement?

[shankar2]

Hi so I took an reservation with Apple store in California for my Airpods as one of them wasn't retaining charge for longer than 1-2 hours.

It was out of warranty about over 1.5 years. So I met the apple guy in the store, and he said that I could replace one of the defective ones for $69

I had read the airpods repair page here before coming:

https://support.apple.com/airpods/repair/service

And this page says there is a battery repair option too for $49. Can someone please tell me why I was not offered a battery repair option for the airpod? Thanks!

 

[AZhappyjack]

Hi so I took an reservation with Apple store in California for my Airpods as one of them wasn't retaining charge for longer than 1-2 hours.

It was out of warranty about over 1.5 years. So I met the apple guy in the store, and he said that I could replace one of the defective ones for $69

I had read the airpods repair page here before coming:

https://support.apple.com/airpods/repair/service

And this page says there is a battery repair option too for $49. Can someone please tell me why I was not offered a battery repair option for the airpod? Thanks!

Just a guess... but perhaps because it was out of warranty, so the Out of Warranty fee would apply...

 

[shankar2]

Naah he only gave me a replacement option. He didn't even offer me battery repair option. The airpod repair page on apple.com clearly states there is a battery repair option :-(

 

[bruinsrme]

Naah he only gave me a replacement option. He didn't even offer me battery repair option. The airpod repair page on apple.com clearly states there is a battery repair option :-(

Did you inquire about the battery replacement service on accept the information the genius provided.

Have you called Apple?

 

[mritech]

I’d say for a year and a half out of warranty plus how ever long you got out of them pay the 69 and get a new pair and say thanks

 

[willmtaylor]

I’d say for a year and a half out of warranty plus how ever long you got out of them pay the 69 and get a new pair and say thanks

It's $69 EACH (not per pair).

 

[shankar2]

Yep the replacements are ridiculously expensive!

 

[willmtaylor]

Yep the replacements are ridiculously expensive!

At less than half the cost of a set, it seems fairly reasonable to me, actually.

 

[mrex]

At less than half the cost of a set, it seems fairly reasonable to me, actually.

i just check the price... 79 euros, and if you need to replace both of them - as you can suppose if already one has a battery problem - it is 158 euros. you get a brand new set for 149 euros. that is ridiculous!

apple should offer better deal for people who already has airpods and needs a battery replacement.. something like ”when you return the old airpod, the new one is 49 euros, but if you want to keep it, the price is 79 euros”, for example.

 

[solodogg]

At less than half the cost of a set, it seems fairly reasonable to me, actually.

ummmm...each piece is $69. Each earpod, and the case. So a full refurbished replacement set would cost $207, or you can buy brand new for $169. How is that reasonable, especially when the phones can be replaced for half of their original cost if damaged?

 

[mritech]

It's $69 EACH (not per pair).

Are they on crack? A big 20 bucks off. What a rip off.

Tip: if you buy from Best Buy get the geek squad plan and get a new one before the plan expires. I did that with my router. They don’t even give you a hard time

 

[willmtaylor]

Are they on crack? A big 20 bucks off. What a rip off.

I’m sorry, but it’s a rip-off to give you a discount on a replacement product? (When their obligation is zilch?)
[doublepost=1546613372][/doublepost]

Tip: if you buy from Best Buy get the geek squad plan and get a new one before the plan expires. I did that with my router. They don’t even give you a hard time

Are you suggesting fraud?